1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was really nice and very comfortable The bed so comfy We loved the little sunny garden and having breakfast there in the morning The location was so central for town and the beach We definitely will return
Negative section of review
We liked everything
Kirkby Stephen, United Kingdom
Positive section of review
Amazing house, very big grounds. Charlotte was wonderful. Every room has an en suite it was fantastic. It is completely equipped and we loved it.
Positive section of review
Nothing. The property owner never sent the check in details so we couldn't gain access and had to book alternative accommodation
Negative section of review
I messaged the owner a few times but no response. I also phoned the number on the booking.com app for them and no answer. I am still waiting for a response from them. I ended up ringing cust service for booking.com to try and get a refund.
Positive section of review
Perfect location with How close to the centre it was (5min) walk to cathedral quarter The host was very responsive to messages
Negative section of review
That we had to leave
Positive section of review
The owners were lovely and welcoming. Condiments in the room. Nice little bar area.
Negative section of review
The fan didnt work in our room. It was very warm and stuffy.
Positive section of review
The bed was so comfy we slept all night The shower was lovely and powerful
Negative section of review
The owners was lovely but just a little long winded on arrival, we was tired and just wanted to get to our room
Positive section of review
Nice pie in the restaurant. Good location.
Negative section of review
Room 8, terrible. It's in the car park so car noise and next to beer garden more noise. It's also below the restaurant so the worst noise ever. Room wasn't very clean, hair on lamp and pillows. Wouldn't stay again, not worth the money. No air-conditioning, fan or even a window to open to let in air.
Positive section of review
Location perfect for hydro
Negative section of review
Not value for money, room very basic and only enough coffee and milk to allow 1 per person.
Positive section of review
Clean modern room
Negative section of review
My booking included breakfast. I was leaving early so I confirmed breakfast time at check in and was told it was from 5:30. When I came down at 5:30 I was told breakfast wasn't being served till 7:30 and the desk staff made a mistake. So I paid for a breakfast I didn't get. After asking they said they would refund me but nothing so far.
Positive section of review
Great location
Negative section of review
Rooms a little dated and some of our guests rooms looked onto each other ,so the curtains had to be kept shut