1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house is superb. It is very spacious and comfortable. It is in a great location on a street with ample parking. You can walk to the Principality stadium or castle in around 5 mins. The two main bedrooms are of a good size with large comfortable beds. Both the main bathroom and en-suite are nicely decorated and showers were a good pressure. We appreciated the fans supplied at the property as we happened to be there on a particularly hot weekend.
Negative section of review
The bedrooms could do with blackout curtains as during the height of summer the daylight streams through the blinds from around 0430.
Stratford-upon-Avon, United Kingdom
Positive section of review
Very friendly staff, Liked the fact that even the regular visitors were friendly, gave the impression of a really homely atmosphere.
Positive section of review
well equipped and managed kitchen, request for late check in was acknowledged, bedding was clean, staff was helpful and friendly.
Negative section of review
Bathroom is shared among many. Queues were always there. Limited parking on first come first serve basis, although nearby options are available.
Positive section of review
Property was very close to Kew Gardens where we wanted to be and close to the river and only 10min walk from Kew station.
Negative section of review
I didn’t like the coffee.
Positive section of review
The staff are amazing and very responsive and helpful. The service is excellent. Also, the location is great.
Negative section of review
The mattress and bellows are not comfortable at all; I have never seen this low quality in 4 star hotels let alone 5 star ones. The room was warm most of the time, the circulation of the air is weak even with fans set on high and temperature set on the lowest. I had an unpleasant sleeping experience with back pain due to the uncomfortable mattress and pillows and discontinued sleep due to sweating cuz the ac was not able to circulate air all over the room.
Newcastle upon Tyne, United Kingdom
Positive section of review
Fantastic facilities with the private and suit attached to our room
Negative section of review
Not very child friendly. I took my 3 children and the pool was not very accommodating for children. I assumed this was due to important corporate members staying in the hotel
Positive section of review
The location to the airport, a three minute covered walk
Positive section of review
Stunning venue and spacious room. Very comfortable beds
Negative section of review
One receptionist was a bit frosty and abrupt. Along with the guest in front of us, slightly unprofessional.
Positive section of review
Loved the location and the vibe. Great room.
Negative section of review
Would have been perfect if we could open the window a bit.
Positive section of review
The overall stay was pretty good. Friendly staff, the food was nice and the room was clean and tidy.
Negative section of review
Not enough tea bags, coffee, milk and sugar in the rooms when you first get your room, but having said that I asked the cleaner for some more and she was helpful enough and gave me plenty of what I asked for.