1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really friendly receptionist. We were upgraded to a superior room which was a lovely surprise. Complimentary prosecco in the bar was an added bonus! Car park nearby with a discounted rate from the hotel. Lovely room and bathroom, nice touches, ie. coffee machine, fridge with complimentary drinks and KitKats, bed was very comfortable and huge! Generous breakfast times, buffet breakfast with plenty of choice. Good check out time too.
Negative section of review
Happy with everything.
Positive section of review
We arrived early but we're given use of a room to freshen up and change for our appointment. Restaurant booking made without any issue, & a big shout out for the Head Waiter who provided us with excellent service & a good sense of humour. Shame the weather wasn't good enough for a bit of alfresco dining as the garden and outdoor seating areas looked delightful. Would definitely recommend 5*
Negative section of review
Nothing
Positive section of review
From the moment we arrived at the reception until we left excellent service loved everything will stay here again in the near future Manager exceptional.
Positive section of review
Lovely spacious 2 bed on the 11th floor with stunning views. Close to everything that the great city of Sheffield has to offer. Photos are very accurate.
Negative section of review
2 small niggles - it wasn't sufficiently stocked with essentials (eg only half of a roll of toilet paper in the entire place., no handwash in dispensers, no shampoo). Second - it's in the Castlegate/Wicker area which are not, ahem, Sheffield's nicest spots, although the area is currently (2025) seeing massive redevelopment and the addition of a new park. That said, you can walk to Kelham (or the city centre) in 10 mins.
Positive section of review
The convenience and location - ideal for Stratford. The room was clean and comfortable. Excellent value for money.
Negative section of review
Guests in the room were ‘smoking’ the whole time. However, with the door closed, this was not a particular issue.
Positive section of review
A perfect pit stop between Oban and the south. Friendly staff, delicious dinner and a very comfortable bedroom.
Positive section of review
Comfortable room, with nice decor in very good, convenient location. We really enjoyed our stay
Negative section of review
Unfortunately, although generally clean, the room was quite dusty in areas including the tea tray, there were hairs on the bath and bottom of toilet needed a thorough clean.
Positive section of review
Convenient, very comfortable and central. Staff extremely pleasant and helpful.
Negative section of review
Would benefit from better on-site car parking but this is a minor issue, as its central position makes this unlikely to happen.
Positive section of review
I was lucky to get a family room for single occupancy so had a lot of room
Negative section of review
Lift was small for my luggage(golf clubs) but two trips up did the trick
Blaenau-Ffestiniog, United Kingdom
Positive section of review
Food and service were excellent
Negative section of review
Room was a little cold although a supplementary fan heater was provided when the central heating was off. However there was no heating in the bathroom which was a let down.
