1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything we needed for a weekend away even if it was for a nice break. It was actually for work, but we everything was there fridge, freezer, kitchen utensils. Beautiful, tidy clean bed room with en-suite, nice shower wash, shampoo, conditioner provided. It was really warm but a fan was also provide which was invaluable. Host was great at communicating as we got stuck in traffic and changed our arrival time a few times but she was totally flexible. All in all I would say 5 stars absolutely!! Would definitely stay again as i do a monthly market in the area. Value for money, absolutely!!
Negative section of review
There wasn’t anything I didn’t like
Positive section of review
Very close to the beach, and I could be on the sand in under a minute. It's away from the main centre, so got a quiet night and a good sleep. My room had a wet room with fully accessible shower. I love seeing disabled access being considered and the lower shower head was ideal for my small son. There is a shop directly downstairs selling Welshcakes. A perfect breakfast!
Negative section of review
Only slight niggle was that the lower shower head was on a very short hose so it was difficult to adjust the height. You need to make sure your phone has charge when you get there as the key instructions and contact phone number are on an email. No staff to let you in. The lift to go up isn't in a very obvious location when you get in as it's behind a door.
Positive section of review
Clean, comfortable and quaint. Delicious breakfast basket of cereals and croissants provided. A little kitchen with everything you need. Parking free and on site. Quiet location not far from local shops and Durham attractions.
Negative section of review
Bathroom a little small.
Positive section of review
had a comfy living room and generally clean. good instructions on requirements when vacating,
Negative section of review
we didn't realize accommodation was on the first floor. having our elderly in laws with us made climbing the stairs arduous. i too have mobility problems and found the stairs troublesome.
Positive section of review
Gorgeous building, friendly staff, good location in the heart of Ayr close to sea/beach.
Negative section of review
The hotel in need up modernisation, especially the communal areas felt a bit dated etc.
Positive section of review
Decent location. Great facilities. Spacious room. Got a free upgrade to King size.
Negative section of review
The breakfast
Positive section of review
The property was clean, in a quiet street with easy access to three tube stations
Negative section of review
Despite the fact that it was advertised as having “free toiletries”, all there was were two small bars of soap (no shampoo or shower gel). And not enough toilet paper for 5 nights - we had to buy our own. In addition, on the Friday and Saturday, the people in the apartment above us were extremely noisy until 2 and 3am. However, no issues the other three nights. Not sure if they were residents or other guests.
Positive section of review
Location between two tram stations and located in a thriving bar/theatre area
Negative section of review
Four flights of stairs up a narrow staircase. Not suitable for those with luggage larger than “carry-on” size. “No” ventilation or site applicable cooling. Noisy street so the only window was closed. Provided desk fans not suitable cooling option for summer.
Positive section of review
Clean nd comfortable
Negative section of review
Was too hot day nd the fan was of low speed.
Positive section of review
Location was great
Negative section of review
Dirty room,broken tap and Brocken. Curtain rail
