Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Pullman Dubai Downtown
- “Central location and cleanliness”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Casa Lee Hostel
- “Hostel is well located. Very friendly host, taking good care of the guests. Really enjoyed my stay.”
Canada

Stylish Suite at 300 Front Street W
- “Fabulous location, close to all main tourist places. Cafes and retaurants close by for all meals of the day. Views of Toronto from the balcony, particularly at night with all the lights Well appointed in all areas, particularly liked the laundry facility and the drying/airing room. (this is such a bonus for travellers like us who travel fairly light and like to launder/iron their clothing at the appartment) The shower....probably the best shower we've had and certainly the most powerful. Internet/ TV /Cable. Very strong download/upload speeds (you lucky people)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Sweet Home Hotel
- “the staff there was so welcoming, great hotel with everything we needed! Did not expect such a nice experience”
Indonesia

Amnaya Resort Nusa Dua
- “Very nice resort in Nusa Dua for everyone who want to stay in a bit smaller and more personal hotel in Nusa Dua. Super friendly staff, great food an perfect swimming pool to relax.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Miyako City Osaka Hommachi
- “Convenient location near train station and stores, perfect room, very clean & comfortable. The staff were exceptionally helpful and kind. The guest lounge was well-replenished all the time. I lived my stay here. 💯 Would totally recommend & even return! 🫶🏽”
Malaysia

CITI HOTEL @ KL SENTRAL
- “Clean and comfortable beds.”
Netherlands

Appartement La Charrette
- “Spacious apartment with everything that you need!”
Poland

Hotel Arłamów
- “Excellent spa, especially the hammam ritual and sauna she-master. Golf academy - wonderful teacher Janek, Everything perfect, thank you- we will be back ❤️”
Portugal

Rosário Suites Townhouse - Adults Only
- “The room was clean and really beautiful. We really loved that there was a bottle of water and nespresso machine for coffee and water heater. The personnel was kind and helpful. The dining area was lovely, breakfast was delicious. The suites are located near some local sights and the bus stations. We would definitely come back here!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Malibu Beach Bungalows
- “Great resort close to a beautiful beach, quiet, the bigger bungalow was spacious and comfortable, they also cleaned and changed bed sheets everyday. The swimming pool is lovely, in an also beautiful garden. We really enjoyed our stay”
Turkey

Divan Istanbul
- “Room is good size and very good bathroom. Location is perfect, you can do a lot of things walking. Gym is quite good and SPA as well, with sauna and massage available. Breakfast was awesome and service in general top quality.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £81
Aparthotel Adagio Glasgow Central
Glasgow, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The Aparthotel Adagio Glasgow hotel was close to the city centre and suitably placed. All of my interactions with the receptionists were pleasant and they were very welcoming. My room was excellent. It was spacious, clean, warm and I was surprised to see such a vast range of amenities (a proper and tall fridge, induction hob, dishwasher, kettle, toaster, microwave, plates, cup and cutlery. There was also the usual tea and coffee making facilities as well as an iron / board and hair dryer. The beds were very comfortable and just right. I can’t comment on the breakfast as chose to have a lie in. I will definitely return to this hotel and look out for similar hotels in this chain. Thank you again.
- Negative section of review
  
  Nothing at all.
Reviewed: 1 May 2024 Stayed in April 2024

Carla United Kingdom
From £144
Dallow Hall Barns
Grantley, United Kingdom

Average review score: 9.3
- Positive section of review
  
  We stayed in the Hayloft for 4 nights and had a very comfortable stay. It had everything we needed, a home from home. We especially enjoyed the baby lambs antics watching them from the comfort of our sofa! Absolutely adorable. Three super walks right from the house and plenty of places of interest to visit in the vicinity. Loved the quiet and peaceful surroundings and the birdsong each morning!
- Negative section of review
  
  Nothing!
Reviewed: 1 May 2024 Stayed in May 2024

Liz United Kingdom
From £38
Britannia Hotel City Centre Manchester
Manchester, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Very cheap for such a central location, staff and security were very friendly, and the building itself is beautifully decorated and designed. Very easily accessible by public transport and very close to many good restaurants, bars and a 24 hour store.
- Negative section of review
  
  Reception accidentally charged me again on arrival when I had in fact paid for my visit over the phone. This was instantly noticed by another staff member and corrected, and the staff were very apologetic for the error. This very slight inconvenience was the only issue I had with my visit.
Reviewed: 1 May 2024 Stayed in May 2024

Ryan United Kingdom
From £95
EasyPZ Stay
Penzance, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Quirky and very clean. Very thoughtful touches like the lovely kitchen with selection of fruit, muesli, yogurts and teas. Fresh bread and croissants in the morning. Staff very welcoming despite our late arrival. Very close the station and harbour.
- Negative section of review
  
  No dedicated parking
Reviewed: 1 May 2024 Stayed in May 2024

louise United Kingdom
From £59
Thames Riviera Hotel, Sure Hotel Collection by Best Western
Maidenhead, United Kingdom

Average review score: 7.6
- Positive section of review
  
  The location was brilliant. The room was comfortable and quiet. Breakfast was good. Some of the junior staff need more experience but I’m sure this will come in time. The senior managerial staff were very good.
- Negative section of review
  
  A lot of stairs to negotiate on 2nd and 3rd floor for older customers.
Reviewed: 1 May 2024 Stayed in May 2024

Leo United Kingdom
From £59
Quiet flat with parking
Cleveleys, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The location is lovely, quiet residential street with beautiful properties. The flat is perfect, nice view of the garden, comfy bed.
- Negative section of review
  
  Nothing!
Reviewed: 1 May 2024 Stayed in May 2024

Carol United Kingdom
From £203
InterContinental London - The O2
London, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Beautiful view, spotless room- high standard. The only thing missing was fresh milk.
- Negative section of review
  
  Fresh milk in the room is much preferred over the long life cartons. Gym and spa shut today due to the fire in the sauna which impacted our plans.
Reviewed: 1 May 2024 Stayed in May 2024

Jane United Kingdom
From £115
Alexandra Hotel
Fort William, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The location in a very walkable part of town. Right next to the Main Street.
- Negative section of review
  
  The bed was very uncomfortable and old. The breakfast was nearly £20 and was just a buffet style English breakfast.
Reviewed: 1 May 2024 Stayed in May 2024

Daniel United States
From £29
Glasgow Youth Hostel
Glasgow, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Comfortable, warm, good location and value for money
- Negative section of review
  
  Nothing
Reviewed: 1 May 2024 Stayed in April 2024

Julie United Kingdom
From £85
Bay Horse Inn Goldsborough
Knaresborough, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Great value for money
- Negative section of review
  
  Nothing
Reviewed: 1 May 2024 Stayed in May 2024

Andrew United Kingdom