Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Downtown High-Rise Luxury: City and Ocean Views!
- “Comfortable, clean and classy”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mahalo Hostel
- “Location, vibe, people”
Canada

Nini Sweet home
- “The owners were super helpful, we had planned to check in at 9pm but our flight was delayed and didn’t get to the apartment until nearly 11pm. The owner was still available and met us outside to show us how to access the property. They were also available at any time for any questions we had.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Egnatia Hotel
- “Great value, central location, nice clean room”
Indonesia

WW Backpackers
- “Perfect ! I have spend fews day there and i came back After cause everthing is perfect ! The staff IS really nice, its clean ! Good location! Good breakfast really good qualité/Price go for it !”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

MONday Apart Premium UENO
- “I like the hotel is clean & the staff is friendly & helpful. Location is good.”
Malaysia

Lumi Tropicana
- “V.nice place as pictured in blocking”
Netherlands

Boutique Apartments Amsterdam
- “Communication was excellent, staff were friendly, the apartment was excellent and the location was perfect.”
Poland

Apartamenty u Bułecki
- “The location was amazing, I hadn’t really looked at this in detail but we were close to the main street and everything we wanted was within walking distance. The property looked just as good as the photographs and we loved the modern Zakopane-style interiors. A bonus was the Tatra mountains view from the mezzanine window! Everything was clean, modern, and felt safe. The host video-called us to guide us to the accomodation parking, as the road was closed due to upgrades, this was very kind. Although, it would have been useful to know about this detour in the pre-arrival message exchange beforehand.”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Edge Central Pattaya by JJJ
- “Excellent condo in a signature 31 story high-rise building on 2nd street, fantastic rooftop pool and gym. I am a repeat customer and will book again.”
Turkey

TAKSİM HAVANA HOTEL SUİTES
- “I really liked the guys-brothers, at the reception they were very responsive, adequate and very pleasant, they always helped with any question, smiling, the woman cleaned the room well, everything was clean and good, we really liked it, we even decided not to leave anywhere else and stayed again...”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 238
Corsewall Lighthouse Hotel
Kirkcolm, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Location, views, superb food & Richard the chef is very passionate what he does, his little twists here and there, try his duck liver parfait twist on a Jammie dodger, my good lady thoroughly enjoyed, staff very courteous run like clockwork by management team. We will be back.
- Negative section of review
  
  Being extra Critical showers were poor, however given age of property it’s expected.
Reviewed: 14 May 2024 Stayed in May 2024

Tony United Kingdom
From € 244
Citygate Central Apartments
Belfast, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Close to everything and walking distance to St George's Market(10 minutes) ,SSE Arena (20 minutes) Good clear information sent regarding access on the day of arrival. nice touch leaving some goodies for us Towels provided Plenty of space
- Negative section of review
  
  Ensuite shower needs grout cleaned..very black and looks dirty so I didn't use it . Tea ,coffee ,sugar were all hardened in the containers and cross contaminated so I would suggest better not being provided or provide in individual portions for hygiene purposes
Reviewed: 14 May 2024 Stayed in May 2024

Vera United Kingdom
Cookies Den
Weymouth, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The caravan was clean and beautiful. We were able to relax and get ready for our archery shoot on Sunday. I couldn't recommend this place enough. We will definitely be staying again. Absolutely lovely.
- Negative section of review
  
  There was nothing to dislike.
Reviewed: 14 May 2024 Stayed in May 2024

Sally-Amanda United Kingdom
From € 41
Britannia Hotel City Centre Manchester
Manchester, United Kingdom

Average review score: 5.8
- Positive section of review
  
  The location is great. I had a room which was really nice at the front of the hotel and it was very clean and comfortable. Great value too, I paid £57 on a Friday. You can’t really complain at that price.
- Negative section of review
  
  Nothing
Reviewed: 14 May 2024 Stayed in May 2024

Geoffrey United Kingdom
From € 105
INNSiDE by Meliá Liverpool
Liverpool, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Perfect location. You can get to everywhere easily. Kind and helpful staff. Lady in the reception introduced the city to us and that really helped a lot. Comfortable bed. Delicious breakfast.
- Negative section of review
  
  There are some stains on the wall behind the washbasin, can’t open the window so the room is a bit sultriness. We opened the air conditioner, it helped but make the room feel cold.
Reviewed: 14 May 2024 Stayed in April 2024

H United Kingdom
From € 68
ibis Styles Leeds City Centre Arena
Leeds, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Quick and easy check in, room on the 5th floor, very quiet. Excellent location and parking virtually next door at a discounted price.
- Negative section of review
  
  Bed was comfortable, but the pillows were very ‘fat’ and I like a flattish one.
Reviewed: 14 May 2024 Stayed in May 2024

HELEN United Kingdom
From € 92
Chatsworth House Hotel
Llandudno, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Breakfast was excellent fresh and plentiful Location brilliant central for everything
- Negative section of review
  
  Can’t say didn’t like but being disabled found the bathroom a little small nd compact but last minute booking had what was available
Reviewed: 14 May 2024 Stayed in May 2024

Jackie United Kingdom
From € 132
Jubilee Hotel Victoria
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Good location, great staff, clean. 24hrs reception.
- Negative section of review
  
  Very small narrow bathroom. I am tall and slim and barely fitted the shower. Could nit use it with curtain on.
Reviewed: 14 May 2024 Stayed in May 2024

Calin Canada
Stables Wem
Wem, United Kingdom

Average review score: 10
- Positive section of review
  
  Good space and everything we required and more
- Negative section of review
  
  The kitchen table. Strips of wood with spaces afraid that things was going to fall through the spaces.
Reviewed: 14 May 2024 Stayed in May 2024

Alma United Kingdom
From € 167
The Lister Arms
Malham, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The Staff were very accommodating
Reviewed: 14 May 2024 Stayed in May 2024

Simon United Kingdom