1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location, only 5 min. walking from the Bullring, and with an excelent Bus stop close to the building. It is a modern apartment, fully equiped, everything is new and comfortable! The staff is also very nice, they use Whatsapp and quickly respond to all the questions. I would definitely stay here again in future visits.
Positive section of review
Plenty of car parking to the rear of the building. The staff were very welcoming. The room was a good size & tea/coffee making available. The bar/lounge had sofas and chairs to relax on. The food was very well presented, both evening meal and breakfast, very impressed.
Negative section of review
The atrium glass roof, a super feature, could do with a clean !!
Positive section of review
Staff friendly, comfortable bed and room, food was great and the Roast was huge, a great place to stay if visiting Warwick Castle. And loved that a supermarket opposite.
Negative section of review
Our mini fridge not working, if you have mobility issues getting up the stairs can be a challenge.
Positive section of review
Facilities very good. We thought Appliance instructions were needed for eg. Oven, Microwave and for disposal of rubbish , recycling etc.
Negative section of review
All good. Small complaint really but over head heater in toilet area not working. Radiators out of occupants control. But Summer coming up it’s not so bad.
Positive section of review
Staff were very polite and helpful. Breakfast was busy but still able to get everything we wanted quickly
Negative section of review
Had to ask twice for bedding on the sofa bed
Positive section of review
Lovely staff, great bar & restaurant. Breakfast was included which was of a very good standard.
Negative section of review
The only downside was that our room overlooked the pub garden. It was extremely noisy when we were trying to go to sleep around 10pm. This wouldn't be a problem if you were out yourself & returning to your room after 11pm (when the noise died down), but we were there to celebrate my mother's 80th birthday, so were having reasonably early nights. The weather was lovely, so the pub garden was full. This wouldn't be as much of an issue in the colder months when the garden was less busy.
Positive section of review
No breakfast however all fittings new and clean large kitchen.
Negative section of review
The front door access, however once inside was pleasantly surprised would use again next month.
Positive section of review
The hotel is beautiful and the spa is amazing
Negative section of review
Reception staff not helpful spa staff not friendly
Positive section of review
Good choice and portions.
Negative section of review
Parking was a little awkward, but OK
Brighton & Hove, United Kingdom
Positive section of review
Friendly, helpful staff.
Negative section of review
The final shallow step into the bar was not well marked and I tripped and fell into the bar. I was offered 2 glasses of wine in compensation which I gave to my companion as I wasn't drinking at that time. They fixed the step the next day.