1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The size of the room and room facilities were very good. Much better than other chain hotels in the area. The staff are always very helpful in the event of an issue - None this visit.
Negative section of review
The additional charge for the use of the pool on a per use basis rather than a per stay basis.
Positive section of review
Convenient for visiting family in York and dog friendly. Garden outside motel convenient for dog
Negative section of review
Room a bit dark. Light bulb and hairdryer missing. No Meuseli, yogurt, fruit or marmalade available for breakfast.
Positive section of review
Clean, modern with lots of natural light. Tower room on the end is brilliant.
Negative section of review
Only got to stay 3 nights.
Positive section of review
Well appointed, cosy little lodge in beautiful surroundings
Negative section of review
Not too sheet on the beds
Positive section of review
Lovely staff, great spacious room fab location
Positive section of review
Food and hospitality. Bed was really comfy.
Negative section of review
The plumbing system for the showers is a lot to be desired. The shower control for the hot and cold was either faulty or the temp needed turning down. Anyway in my opinion very dangerous. I mentioned the issue to the receptionist and she said she would address it.
Positive section of review
The receptionist was lovely and helpful.
Negative section of review
No lift. Had to carry bags up 2 stairs
Positive section of review
Nice and central to all amenities
Negative section of review
There was nothing not to like
Positive section of review
Good location and friendly staff
Positive section of review
Was good and worth the money