Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 81
Luxury Flats in Southsea Portsmouth
Portsmouth, United Kingdom

Average review score: 8.6
- Positive section of review
  
  I wanted a holiday place with free parking and kitchenette because l like to cook my meals. This apartment met all my expectations, the property appears to have been redecorated in and out. Everything in the apartment are newly fixed. Shafi was amazing with providing help when ever I call him for anything. Our stay was amazing, I enjoyed every minute spent their. Thank you.
Reviewed: 22 May 2024 Stayed in May 2024

Franklin United Kingdom
From € 68
Leonardo Hotel Newcastle
Newcastle upon Tyne, United Kingdom

Average review score: 8
- Positive section of review
  
  Room was spacious and clean very comfortable, very quiet. Despite stag & doe events in the hotel apart from lounge hotel was amazingly quiet.Location to train station and metro was great.Brian at front desk was amazing and made us feel like we owned the place, don't know what he earns but he should have a raise.
- Negative section of review
  
  Can't really add anything, great place to stay for our purpose.
Reviewed: 22 May 2024 Stayed in May 2024

John Canada
From € 66
ibis budget London Heathrow Central
Hounslow, United Kingdom

Average review score: 7
- Positive section of review
  
  Comfortable airport hotel, well priced. We have stayed there a couple of times. Airport shuttle (all terminals) services the motel on a regular basis.
- Negative section of review
  
  Two lifts, one has not been working for a month (at least), and it is a very busy hotel.
Reviewed: 22 May 2024 Stayed in May 2024

Rob Australia
From € 88
The Heidi Bed & Breakfast
Southport, United Kingdom

Average review score: 9.6
- Positive section of review
  
  A lovely stay with a lovely couple to host us. Great breakfast. Walk to town and beach. Helped with the luggage. Very clean room comfortable sofa 🛋
- Negative section of review
  
  The mattress was uncomfortable and lumpy needs renewing
Reviewed: 22 May 2024 Stayed in May 2024

Pam Australia
From € 114
Holiday Inn Express London Limehouse, an IHG Hotel
London, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Stay was perfect and on the day of arriving it was costumer appreciation day where refreshments and food were available for free.
Reviewed: 22 May 2024 Stayed in May 2024

Geraldine Ireland
Lux Livin' Apartments - Luxury 2 Bed Apartment with Sky Garden
Manchester, United Kingdom

Average review score: 8
- Positive section of review
  
  Excellent check-in instructions. Easy to locate. Paid parking close by.
- Negative section of review
  
  Apartment is dilapidated. Needs a lot of work. Curtains don’t fit, so light shines through the windows. Bedroom door handles and toilet seats are loose. Beds are cheap and uncomfortable. Apartment has not been properly cleaned in ages. Surrounding buildings are also dilapidated, adding an additional element of misery.
Reviewed: 22 May 2024 Stayed in May 2024

ROBERT United Kingdom
From € 108
Westcliffe Apartments
Southport, United Kingdom

Average review score: 8.5
- Positive section of review
  
  everything, perfectly designed room comfy bed perfect location.
- Negative section of review
  
  Nothing :)
Reviewed: 22 May 2024 Stayed in May 2024

Becky United Kingdom
From € 877
SERCASA - Regent's Park
London, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Very spacious and clean. Kitchen and bathroom facilities great
- Negative section of review
  
  School nearby can hear children playing during their recess time. But won’t disturb you unless you are trying to work.
Reviewed: 22 May 2024 Stayed in May 2024

Billy Hong Kong
From € 52
Joyful Place
Huddersfield, United Kingdom

Average review score: 7
- Positive section of review
  
  I liked the location
- Negative section of review
  
  On entering the apartment ( basement). There was a strong odour, On inspection, even though the bedding looked as though it had been washed, I found holes in the bedding that resembled, holes that had been made by cigarettes . I found grease down the side of the cooker and stale food on the floor. I'm asthmatic so unfortunately for me the odour got to strong and began to effect my chest and cause me pain, so I contacted my company and found alternative accommodation.
Reviewed: 22 May 2024 Stayed in May 2024

Brad United Kingdom
From € 76
Europa Gatwick Hotel & Spa
Crawley, United Kingdom

Average review score: 5.2
- Positive section of review
  
  Good 👍
- Negative section of review
  
  All good 👍
Reviewed: 22 May 2024 Stayed in April 2024

Nicolae Ireland