1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wingfield, United Kingdom
Positive section of review
Loved the surroundings and how peaceful the area was. Beautiful gardens full of flowers and vegetation. We particularly loved the honeysuckle that we walked under before entering the hut, smelt amazing! The welcome cream tea, fresh flowers, and note from the owners, along with homemade bread and gin, was a really lovely touch. The folder with additional tips and advice was great, as well as all the information Anthony provided us. We loved the cosiness and charm we felt as soon as we entered the hut. Also, the slider shoes that were left for us to use were a lovely touch and very handy for the hot tub! We felt it was a very homely and unique experience with a lot of charm and character.
Negative section of review
Nothing really! The only things I would suggest are: - Kitchen roll would have been handy on the side. - Found the steps as you exit the hut a bit tricky to walk down from as a little narrow. - A note in the folder to advise where the trip switch is in the case of a power cut would have been handy(which we had due to a pan boiling over on the hob). - The main table for eating off was not level and at quite an angle, so this was a bit tricky at times, making sure things didn't fall off.
Positive section of review
Tucked away in a serene spot, but still very convenient to Bournemouth, everything about Heronshaw House was unexpectedly pleasing. Facilities, comfort, cleanliness and food were all excellent, but the warm, kindly welcome from owner Mike was the best that I've ever received. And the breakfast was in a different league to other similar establishments I've stayed in.
Negative section of review
Faultless.
Positive section of review
I was staying for 3 nights with my dog, we enjoyed a spacious, ground-floor, comfortable room . The Reception staff were very welcoming and were so dog friendly, as was the gentleman in charge of breakfast. The evening restaurant staff were also helpful. Food was very plentiful and well cooked.
Negative section of review
Nothing
Positive section of review
Closeness to city centre. Comfortable bed. Plenty of room. Breakfast was plentiful with many choices but we had to cook our own and cleaning up was our responsibility which we did
Negative section of review
I didn't realise that it was a shared bathroom situation which if I had I wouldn't have booked the Castlereagh guest house. We didn't receive email regarding entry into the property and access to our room. Lucky for us another couple arrived not long after us and they had received their instructions on how to get in. I had to check my emails and instructions which there were one and quested the required information. They did this almost immediately.
Positive section of review
Clean, comfortable, and close to the airport. The accommodation met our needs, it was good value and included a good breakfast.
Positive section of review
Historical building, some beautiful features
Negative section of review
Very tired looking, needs new carpets, gardens tidying, lick of paint. lovely features like the fountain should be in use. The room looked like it had been top cleaned rather than deep cleaned if that. Sink was blocked, hair in bath tub plug hole and all over bathroom floor and surfaces. Toilet seat yellowed. Bedding had a hole in it.
Positive section of review
Clean, friendly staff great location
Positive section of review
Perfect location, beautiful studio.
Negative section of review
It doesn't specify in the description that it has cameras. Internet doesn't work. I didn't see cleaning supplies.
Positive section of review
Normal hotel! Nothing great.
Negative section of review
Breakfast was horrendous. Cheap breakfast for a 5-star hotel!
Positive section of review
Very comfortable
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
