1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were so friendly, and allowed us to use the dinning room outside of breakfast times. They could not do enough for you. The rooms were spotlessly clean and very comfortable. The food was exceptional always piping hot because it was cooked fresh on request. Fantastic all round.
Negative section of review
There was nothing I did not like
Positive section of review
Convenient location for P&J. Very comfortable bed. Request for top floor room was honoured - nice and quiet. Clean, tidy and welcoming staff.
Positive section of review
Really well located, small room but comfortable enough, it filled it's primary function of enabling us to sleep.
Negative section of review
Problem with the lock system of the door that did not function properly. Luckily people at the reception desk were able to help unlock the door.
Positive section of review
Great location, nice little kitchen suitable for our needs. Staff friendly and room clean.
Negative section of review
We were top floor and the room was noticeably so much hotter than the rest of the other floors. No view, and no lift so did need to haul luggage up 9 flights of stairs. Not a Biggie but no tea towels provided. Plenty of towels however which was good. Check in a bit clumsy as only notified details on day of trip - I didn't receive mine however. There's a number on building to call upon arrival and did eventually give me a code to enter our room.
Positive section of review
Loves. Felt like home. Food was great and the atmosphere so friendly and cosy
Negative section of review
Nothing
Positive section of review
Inexpensive and included breakfast
Negative section of review
Cobwebs & spiders in room. Kitchen was directly below my room (28) and at 06:15 they began preparing food with the radio loud that it woke us up
Newcastle upon Tyne, United Kingdom
Positive section of review
Standard of property and location
Negative section of review
Foul smell after flushing toilet
Positive section of review
Location and large room
Negative section of review
The sash window in the bathroom had no mechanism to keep the window open, and it came down and trapped my finger causing a large injury that required medical attention. I've attached a photo in the bathroom section
Positive section of review
Nice breakfast
Negative section of review
Pillows thin and not comfy
Positive section of review
Pool area
Negative section of review
Space in the rooms there's no space couldn't swing a cat in there and as for the bathroom omg that was way to small just about got the bath and sink and toilet in