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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was spot on to get around the city! Room was amazing & kept clean. Bed was comfy although wish there was spare pillows! The built in remote holder was super handy & LED lights were super easy to use alongside the aircon! Would stay again if in the area, although the bathroom was on the smaller side it was doable!
Negative section of review
Loved the visit overall but the only issue was with the bathroom being super small! My partner is 6’5 and his knees were squished against the wall whenever on the toilet, there was also no lock on the bathroom however this wasn’t an issue for us but could be for others.
Positive section of review
The room was decently sized (but I think I got the accessible room), and the staff very friendly and helpful. The bed and pillows were comfortable. Lovely view out the window. Close to Edgware Road but quite a trek from Paddington. Lots of eateries and a supermarket around makes this a convenient place to stay for a conference.
Negative section of review
The temperature and flow limit on the hot shower is a bit of a dealbreaker especially when the weather is cold. There was a large brown stain at the head of the mattress that was visible through the clean sheets which I hope was coffee. Management calling and/or knocking on the door every evening to ask about the satisfaction with housekeeping felt kind of intrusive and inconvenient. Also echoing a lot of reviews on the lack of “storage space” in the room. The room has plenty of space but a lack of any surfaces to put things on.
Positive section of review
No onsite reception but was not a huge problem. Room was spacious and beds comfy. Location was good.
Negative section of review
A little tired but still comfortable
Positive section of review
Great location . Fantastic apartment in a beautiful building.
Negative section of review
The geese at 6am ..lol.
Positive section of review
No complaints. Secure clean and spacious great location also
Positive section of review
Good location next to Brent Cross West station
Negative section of review
Absolutely unlogical rooms without windows or heating, giant kitchen with little table and two chairs
Positive section of review
Beautifully fitted out everything we needed
Negative section of review
Neighbours were difficult about parking .agents took days to answer a quick yes or no answer which they didn’t answer at all
Positive section of review
Great rooms & spa was very nice
Positive section of review
We were given an upgrade.
Negative section of review
Nothing. It was wonderful.
Positive section of review
location was good
Negative section of review
the water went off and we were not informed. had to find ourselves what was happening. no shower or toilet use for at least 5 hours. ☹️