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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
These comments I'm giving have been given for years and nothing has changed. Not even a bowl to put cereal in, or a plate or the facility to wash and dry a mug. We were a two night stay and had to buy basic crockery etc. Providing a toaster or microwave would have made such a difference. Wi fi was hit and miss and the whole stay was soured by the tone of the instructions left re stripping beds, putting out rubbish....we'd already paid £15 for cleaning. This apartment has such potential and as a group of four we have stayed in different standards of properties in different countries and we have never been asked to do the housekeeping. There still isn't it an anti slip bath mat and the toilet seat still needs attention. I think this is a one stay property ....perhaps if the owners were to stay there a few days as tourists they would understand all the same comments people have been making.
Negative section of review
1. Tone of housekeeping rules given after payment. 2. Lack of basic equipment...nothing to wipe up a spillage or to brush the floor 3. No anti slip mat for bath
Positive section of review
The breakfast was good the bed was excellent very nice place dint get much chance to look around the area they put me some tea on so was very happy at having some food in the evening
Negative section of review
There was nothing I dint like everything was fine
Positive section of review
The friendliness of staff. Especially at breakfast they couldn't do enough to check I was comfortable and had everything I needed.
Positive section of review
Very accommodating staff with a party of 8 cyclists … comfortable room and good service in bar for meal and breakfast
Negative section of review
Nothing to report
Positive section of review
Front of house staff tried their best to accommodate all requests and waitresses were nice
Negative section of review
The food. Daughters porridge was rock solid and she needed to add 2/3 of a pint of milk and lots of jam to make it edible. I ordered a cooked vegetarian breakfast but asked for no egg and no sausage. I asked if they had any mushroom. When breakfast arrived ( it took ages) it was half a tomato that looked like it had sat for a week. It tasted of fish. Sliced mushroom which was very over done to the point of being inedible. A potato scone and some beans in a dish. They also were overdone. The toast was cold and floppy and underdone. That said, the following day they were short a waitress and were running around like mad but the food was faster and had not sat as long(aside from the beans). Dont get me started on the coffee. The room was tired and had a broken bathroom suite. There was a brand new tv but no remote. The front of house staff did resolve this but the television was not connecting to the hotel wifi and would have not been watchable had my daughter not connecter her details to it. The beds were uncomfortable and we could not turn the heating off or down. The cups in the room were not very clean.
Positive section of review
It felt welcoming and homely. The staff were very friendly. The food was excellent.
Negative section of review
Nothing
Positive section of review
Hotel staff very helpful and accommodating. My room was very clean and spacious.
Negative section of review
I did hear the people quite loudly in the room above me when I went to bed , but they were having such fun ! I knocked on their door and nicely explained I could hear everything they were saying . They were very nice back too and quietened down. It was fine for me , but maybe not so great for people who went to bed early.
Positive section of review
great location, good rooms and excellent breakfast
Negative section of review
no carpets in rooms means it’s not so comfortable and doesn’t feel clean on your feet. air conditioning is now also not strong enough - gets hot. had to ask for a fan in the room.
Positive section of review
Very good location spa facilities
Positive section of review
Location and comfortable rooms
Negative section of review
Nothing
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