1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing bar crew! Very friendly, flexible and helpful. In fact, so helpful that they have to also act as the reception team. Apparently the management team thought it was a good idea to have the bar staff do everything after 17:00.
Negative section of review
Poor management. There was on-going roofing and repair works going on when we checked in. The scaffolding is right outside our window, with a ladder that not only visually blocks the view out, but also lands perfectly on our window sill. This fine ladder offers a direct route from the public courtyard up our bed without any means of security. The hotel had not informed us of this situation nor showed any sign of apology or intention to rectify this error upon my requests. A few other minor complaints include the fact that the bed is clearly not the size of a double bed, and the room is not 20sqm as promised on the listing.
Positive section of review
Hordley Hall is a lovely old house sensitively renovated and provided with lots of modern facilities and a very comfortable bed. It is in beautiful countryside and within a lovely, well kept garden.
Castle Douglas, United Kingdom
Positive section of review
Great location in centre of town and near the golf course. Everything you need in the flat to make your stay comfortable. Lovely complimentary chocolates and coffee.
Negative section of review
All as expected as previously stated in this accommodation.
Positive section of review
Staff were warm and friendly. The hotel was spotless, and the food in the restaurant was delicious. What more could you ask for 😊
Positive section of review
Helpful friendly staff, excellent pub grub and a superb cooked breakfast.
Negative section of review
No hanging baskets this summer!
Positive section of review
Kathleen is wonderful! Location is very good.
Positive section of review
Excellent property and very clean.
Positive section of review
Lovely hotel with great decor
Negative section of review
Nothing
Positive section of review
Great location and apartment
Negative section of review
All good
Positive section of review
Nothing
Negative section of review
Room drity and smells