1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The outside of the building looks amazing and the surrounding areas with panoramic views are fantastic. The breakfast was good and we enjoyed the spa. All the staff we met were friendly and helpful.
Negative section of review
We had one of the dog friendly rooms which was not in the main building. On arrival, we found that the room wasn't sufficiently checked/finished and there were dirty drinking glasses on one of the window sills. The floors were also very dusty and covered in dog hair. There was a broken floor lamp without a bulb and the bathroom was very lackluster. We reported it and things were put right (apart from the lamp) the following day as the housekeeper had already gone home (this was around 4.30pm). The room itself was very dated and there was a lot of "old" dirt on light switches, bathroom tiles, bed base etc. The restaurant was overpriced so we had local fish and chips. We had a pleasant stay, but couldn't say it was value for money.
Positive section of review
The property was spotless, very clean. It is finished toma high standard and has all the right amenities. The bathroom were lovely and the kitchen a real bonus.
Negative section of review
My only issue was the train line running next to the property but it was expected and the price reflected it. Maybe the addition of a TV in the room or a monitor to cast from a device would be good.
Positive section of review
Great location. Very friendly & helpful staff. Excellent food. Plenty of Parking space. We’d definitively stay there again if back in the UK
Positive section of review
Perfect location, close to the docks and the Cavern quarter. Friendly staff. The room was quite large.
Negative section of review
Not a lot of storage, a bit dated. Avoid the grab & go breakfast, although cheap, it is not good quality (I've had good experiences in other hotels...).
Positive section of review
Staff were helpful and efficient. The hotel was clean comfortable and we had an enjoyable stay
Negative section of review
Nothing
Positive section of review
Beautiful property, great location, very clean. A great stay!
Negative section of review
Nothing.
Positive section of review
Beautifully decorated and maintained to very high standard
Positive section of review
Excellent breakfast!! Great location!!
Negative section of review
All was good!!
Positive section of review
Location of the property is good
Negative section of review
Its too small, many of facilities provided are not working or not simple to work. For example : very slow outflow of water from shower. Washroom is way too congested. Microwave dont start with switch return microwave but with switch for exhaust. The host was quite responsive but sadly the stay was not that great
Positive section of review
Staff, location
Negative section of review
Price