1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely cosy cottage - very comfortable and clean. Great location for exploring the Peak District. The hosts were very friendly and knowledgeable on the area which was great!
Positive section of review
Great location! Felt secure in the building as a lone traveller. Lovely bars on the same street. Great shower and comfortable bed. Table in kitchen made a comfy work space.
Negative section of review
No milk for tea or coffee. Also the TV's are smart but don't load anything.
Positive section of review
Everything was fine, just looked a little tired. Staff were helpful and friendly. The location was perfect for our needs and visiting Rye.
Negative section of review
It all looked a bit tired. Room was very hot as we were effectively in the roof.
Positive section of review
Very convenient for airport. Good window soundproofing. Quiet comfortable stay. Good to have basic breakfast included.
Positive section of review
Fairly well organised and friendly. Beds and room adequate, comfortable. Room quite basic but had everything we needed
Negative section of review
I felt the additional parking tariff of £15 a bit much but it was useful to have as parking is otherwise not readily available
Positive section of review
The host was excellent at communicating and the flat was immaculate with beautiful views and close to all amenities
Positive section of review
The employees were friendly. The location of the hotel is right in the center of the old town.
Negative section of review
The beds were very uncomfortable, we couldn't rest. And you couldn't open the windows, we had to constantly run the air conditioner for fresh air.
Positive section of review
Perfect location with very friendly and efficient staff. All at a great price.
Negative section of review
Lovely old building that could do with a little updating in places. However this is obviously reflected in the price of our stay. I assume the garden may get a little noisy at times but this wasn’t a problem.
Positive section of review
I booked Cocoon room 2 - Was placed in a bunk bed 8 person room.
Negative section of review
Being in a hostel style room rather than the room I paid for and picked. Tried calling the hotel direct - No response. Contacted via Booking.com - No response. Appalled at the stay
Positive section of review
Comfortable bed Good breakfast Good location
Negative section of review
No where to hang towels in the bathroom No lightbuld in bedside light, nearest door