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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A beautiful looking building on arrival, then we where placed out in the coachouse When I decided to inform staff before leaving the lady seemed very concerned, she also reduced the price of our stay, which although not what I wanted, did lesson the sting..
Negative section of review
Our room felt like it was a prison cell It was not clean, hairs all over bathroom floor, Real grundgey dirt in corners of bathroom and around skirting boards, thick thick dust.on door tops, one sheet on bed, no mattress protector, the mattress protector was stained and underneath on mattress lots of dirt and bits.! The bed needs replacing definitely. The plugs in bathroom where dirty, the plughole in bathroom was blocked with tissue, the shower was not good, either needed running for ages to get warm or scolding hot. The TV didn't work and staff unable to sort it. It was so disappointing, my inclination was to sort it first day but my husband didn't want me to, so we stayed when actually we should have left.
Positive section of review
The hotel was comfortable and clean. Our room was lovely with vews over the garden. Staff were curteoaus and friendly and teh hotel location very good. The gardens were delightful
Negative section of review
There were a lot of stairs, a lift would have helped but I undertand the difficulty of installing one in such an old building.
Positive section of review
The staff were brilliant 👏 Lily,Mitch,Leah, Dan &Daniel. Fantastic building. Position to Louth centre 2mins
Negative section of review
Nothing.
Positive section of review
We were staying at hope street as we were going to the philharmonic in the evening. Had a great room/suite
Negative section of review
N/a
Positive section of review
Nice apartment. Short walk to Anfield which was handy for the match. Lively location with bar next door.
Negative section of review
Single beds instead of double beds in the rooms. Definitely need to get a blind or something put up in the living room for privacy from outside.
Positive section of review
Was clean and reasonably comfortable for a one night stay.
Negative section of review
The access roads made it hard to reach if your travelling south.
Positive section of review
Excellent location and just five minutes from main town.
Negative section of review
No parking
Positive section of review
The place was really cute and in a great location.
Negative section of review
It was a little small in the room but we found it cosy for one night :)
Positive section of review
Cleanliness, comfort, exceptional value for money
Negative section of review
Nothing
Positive section of review
2 bedrooms and nice view of the canal basin
Negative section of review
Garbage on the ground at the entrance to the block and leaflets all over in the entrance hall. Lacking attention to detail e.g. nowhere to hang towels in the bathroom, mismatched, stained bed linen. Sadly, not luxury as described.