1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was wonderful. Clean, spacious, beautifully decorated, bed was comfortable and bathroom was clean and warm. We loved the attention to little details, like the fresh flowers, the books/magazines, the water, coffee/tea and snacks available in the room and all around the property. Though facing the street, the room was quiet with a beautiful view. The Hill House is situated on a ..hill!..so, in order to get there, you need to walk up the hill (or drive/take a bus), but it is well worth it for the view on top and all the other interesting places and stores to discover along the way. Make sure to explore and go even higher up the hill, you will not regret it. The owners were very nice and friendly, as well as their 2 dogs :).
Negative section of review
When we arrived, there was nobody at the property to let us in (we were not aware and we didn't receive any message with instructions on how to get in) but we called and Alex (the owner) guided us on how to enter and told us there was a system error and the wrong message was sent, instead of the one containing the codes. He apologized many times and was very sorry for the error. We understand this can happen so it wasn't really a big issue, especially since he answered the phone right away and at the same time sent us the correct email with instructions, so communication was great. - the only thing I was missing was a recipient in the bathroom to hold the toothbrush and paste.
Positive section of review
Very relaxed, friendly feeling in the hotel. The staff were courteous and very helpful. We felt at home for our 3 night stay
Positive section of review
The room was huge, with nice design touches and the en-suite had everything you need. Breakfast had multiple choices
Negative section of review
Bed sheet a little dusty
Positive section of review
Conveniently located with free parking. Large rooms and nice bar abd restaurant.
Negative section of review
Would prefer a shower cubicle rather than a shower over the bath
Positive section of review
Clean, staff is very friendly especially restaurant waitress in the morning.
Positive section of review
Good value, location, good size
Positive section of review
Location Friendly staff Price
Negative section of review
Very small towels
Positive section of review
Leaving.. it stank of musk..
Negative section of review
The Hotel. Take it off your web site...
Positive section of review
Nice place..
Negative section of review
Heating system is fd
Positive section of review
Ate out
Negative section of review
Very poor cushions in bedroom. Asked for a softer replacement and was told you only have one type of pillow. For this reason, I would choose another hotel in future, which is a shame.