1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a little gem Spring Cottage is, gorgeous location with a superb host. The rooms are incredibly comfortable with all the facilities you need. My favourite part is the little shared snug filled with comfy chairs and gorgeous plants - perfect for doing a few emails at the end of the day. Breakfast was super and all home made.
Positive section of review
Easy check-in, just use the code. No keys no struggling. Clean and fresh room with bathroom. Also available fresh towels, soaps and shampoo. The common areas are well equipped. The whole interior is renovated and fresh. Quiet and English feeling neighbourhood with 15 minut to Underground. Highly recommend.
Negative section of review
None.
Positive section of review
The room was very clean, a good size with everything we needed. Hosts were friendly and able to answer our questions about the local area. An excellent breakfast, provided well for my gluten free needs, fresh eggs from their own chickens. Thank you
Negative section of review
Nothing everything was perfect.😊
Positive section of review
that it was oldest hotel established in Carlisle; retro appeal - wallpaper, chandeliers, mosaic floor, tartn stairwell, entrance, quaint corridors and stairs to room; biscuits with teabags and coffee
Negative section of review
bath was only set to shower (quite understandable though)
Positive section of review
Good facilities, warm, good welcome pack, close to sea and town centre, had character
Negative section of review
No chairs or table to sit outside
Bury Saint Edmunds, United Kingdom
Positive section of review
Great location, newly refurbished rooms very nice, great courtyard area and bar.
Negative section of review
Not much.
Positive section of review
We love the outdoor, the lake view, kitchen and location.
Negative section of review
The mattress is too soft. And is a it too dim within the living room .
Positive section of review
The reception team was welcoming, communal areas clean.
Negative section of review
We was situated in room 212 and it was incredibly difficult to find.
Positive section of review
Staff, food in pub across the road, clean place.
Negative section of review
Shower a bit complicated to keep at good temp.
Positive section of review
Staff
Negative section of review
We had to evacuate room in middle of night due to fire on same floor. We also had to ask for another room after a ceiling water leak at night. Hence unsatisfactory holiday. Hotel looks tired.