1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Room was spacious and clean very comfortable, very quiet. Despite stag & doe events in the hotel apart from lounge hotel was amazingly quiet.Location to train station and metro was great.Brian at front desk was amazing and made us feel like we owned the place, don't know what he earns but he should have a raise.
Negative section of review
Can't really add anything, great place to stay for our purpose.
Positive section of review
Amazing host, very kind and thoughtful. Very grateful that host accommodated our need for late check-in that fall out of their normal hours. Room was comfortable and clean. The breakfast was great too.
Negative section of review
Nothing
Positive section of review
Comfortable airport hotel, well priced. We have stayed there a couple of times. Airport shuttle (all terminals) services the motel on a regular basis.
Negative section of review
Two lifts, one has not been working for a month (at least), and it is a very busy hotel.
Positive section of review
Friendly and great welcoming from the staff. Although close to the airport it was nice and quiet. Thank you for the great hospitality.
Negative section of review
I do not think that there was anything that I did not like.
Positive section of review
Very nice decor and rooms were comfortable. The restaurant was very good, staff were amazing.
Negative section of review
The rooms were a little on the dirty side/ dusty side. It hadn’t been hoovered and the towels were stained
Positive section of review
Excellent check-in instructions. Easy to locate. Paid parking close by.
Negative section of review
Apartment is dilapidated. Needs a lot of work. Curtains don’t fit, so light shines through the windows. Bedroom door handles and toilet seats are loose. Beds are cheap and uncomfortable. Apartment has not been properly cleaned in ages. Surrounding buildings are also dilapidated, adding an additional element of misery.
Positive section of review
everything, perfectly designed room comfy bed perfect location.
Negative section of review
Nothing :)
Positive section of review
Beautiful spot Everything you possibly need is provided
Wellingborough, United Kingdom
Positive section of review
Location was good, Bed comfortable
Negative section of review
They are pet friendly.. then they charge you £35 for a small dog.. which is disgraceful.. room was only £65 then they add £35 for the dog.. then they get absolutely nothing for it.. no bed, no bowl etc.. which is horrendous if your charging that amount. They only give you 2 teabags as well.
Positive section of review
I liked the location
Negative section of review
On entering the apartment ( basement). There was a strong odour, On inspection, even though the bedding looked as though it had been washed, I found holes in the bedding that resembled, holes that had been made by cigarettes . I found grease down the side of the cooker and stale food on the floor. I'm asthmatic so unfortunately for me the odour got to strong and began to effect my chest and cause me pain, so I contacted my company and found alternative accommodation.
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