1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was ideal, and accessible. It’s welcoming as you come in, smells lovely, is nice and clean and facilities were lovely. We stayed for a uni open day and the staff as we booked in were really informative and helpful. They advised on locations, where we need to be, on Preston as a whole, how it’s safe and my daughter would be safe there, gave us a map etc. and we’re just really friendly and welcoming. It was one of the nicest welcomes I’ve had in arriving at a hotel.
Negative section of review
Can’t say anything that we didn’t like.
Positive section of review
We had a ramp so we had easy access and the location was good and served our purposes.
Negative section of review
Several things: The toilet seat in the shower room was fixed on and slid all over the place, the shower was very slippery, we couldn’t work the grill or oven, the seating wasn’t terribly comfortable, the blind in the on-suite loo was on the floor and the ramp at the bottom wasn’t very secure. We think we might have been in a privately owned property which isn’t terribly well maintained. We were also expecting to find shampoo, shower gel, and loo roll provided but this was not the case at all. Also the hot water was said to be on but we found it wasn’t and perhaps some instructions on how to work the shower would have been helpful.
Positive section of review
Excellent breakfast, lovely hosts. Clean room, will definitely be back
Negative section of review
Nothing
Positive section of review
Great base for the co op live arena. Comfortable rooms great breakfast
Positive section of review
Quirky & good breakfast
Negative section of review
Twin room was very small - especially the bathroom. However for 1 night it was adequate.
Positive section of review
Histcwas very informative
Positive section of review
Location fabulous.
Negative section of review
Although the room was nice, I thought it would be better considering the cost.
Positive section of review
Location and room
Negative section of review
Staffs attitude at meal times
Positive section of review
Beautiful hotel
Negative section of review
Had a bit of an issue parking but it was tennis week and there was an event going on so not altogether surprising and not something the hotel could influence
Unapool, United Kingdom
Positive section of review
Excellent