1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing! We were unable to access the property as it was a scam. The owners number was invalid and we were unable to find anyone at the property. Some had travelled by train and some by car for a weekend to see two gigs. We had luggage to drop so had to find alternative accommodation asap. We had to pay £300 for one night and £200 for the second. Including excess travel and parking costs I had to spend in excess of £600. I expect Booking.com to fully reimburse me and refund my booking costs also.
Negative section of review
The whole experience. I was scammed and I am disappointed in Booking.com that they do not vet the property beforehand.
Brighton & Hove, United Kingdom
Positive section of review
Location was great. We didn't plan to stay the night in brighton but had car issues and only place affordable left to stay. The stairs get very steep when reaching the top. I would stay again but on the lower floors
Negative section of review
The stairs were steep and way to much.
Positive section of review
Location good as close to M4 and had no issue with the staff. Good that it had free parking on site (though I think this has changed now).
Negative section of review
The room was poor. It was not clean and was very used, old and in need of a refurb. We were very uncomfortable the whole time, the bed sank when we sat on it. Room needs attention. Had already booked to go back as was staying in the area again, and didn't return as felt so uncomfortable, needless to say we have not heard back from the property regarding a refund.
North Tidworth, United Kingdom
Positive section of review
Everything. Well thought out. Comfortable. Loved the home made bread. Thoughtful hosts. Best one we have stayed in.m
Negative section of review
Nothing.
Positive section of review
Central location Friendly and helpful staff Good kitchen with good breakfast Secure baggage lockup
Negative section of review
Noise level at night in rooms adjacent to road excessive Mattresses in larger shared dorm a little thin
Positive section of review
Nothing was as expected or as requested Very small congested rooms Not kid friendly at all
Negative section of review
Nothing was as expected or as requested Very small congested rooms Not kid friendly at all Didnt give rooms close to each other although previously requested The plank on the kids bedside is so dangerous that its prone to get kids head hit
Positive section of review
Location. Garden. Lovely rooms and facilities
Negative section of review
The toilet is downstairs so you have to go downstairs in the night to the toilet
Positive section of review
Cleanliness (not beds) Room size Location
Negative section of review
1. Lack of mattress and pillow protectors for hygiene. Linen not great quality so sheets kept coming off reveling stains 2. Lack of kitchen equipment so we couldn't cook e.g. sharp knifes, pans, Cork screws etc. 3. Plug in kitchen doesn't work and no bowl so couldn't wash up, just rinse under the tap. 6. Lack of seating (only 3 people could sit and watch tv)
Stansted Mountfitchet, United Kingdom
Positive section of review
All as expected.
Negative section of review
Payment to drop off passengers Payment to drop off passengers Payment to drop off passengers Payment to drop off passengers
Positive section of review
Great location
Negative section of review
Nothing
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