1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Stay was exceptional, I was heavily pregnant and was made to feel comfortable and welcomed by the staff. Marriana checked us in and was incredibly friendly and ensured we had a fantastic stay.
Negative section of review
Value for money could have been better in the Resturant, we had a dinner of two burgers with soft drinks and fries and paid about £50 for this, was a little disappointed for the quantity and quality recieved. Would in future go to one of the nearby restaurants instead. However, breakfast at the hotel was incredible value and outstanding quality, so felt like that made up for it.
Positive section of review
The hotel was fantastic. It was beautiful, the location was perfect and the staff could not have been better. One of the best places I have ever stayed at
Negative section of review
Nothing
Positive section of review
The staff were very friendly and helpful. Love the Pods making the assess to T5 so easy. The rooms were better than expected for the price.
Negative section of review
No lift, we couldn’t lift our luggage for two flights. So they gave us a ground floor room.
Positive section of review
Breakfast was great, room was really quirky. We stayed in The Daffodil, Room 13 with a lovely view of the Bluebells.
Positive section of review
Very clean and spacious, and everything was to the highest standard. Incredible views and superb location.
Negative section of review
Wanted a real kettle, not a fan of hot water from a tap. Also, you need a few floor-standing mirrors, as the plugs aren't near enough for a hairdryer etc.
Positive section of review
Beautiful hotel & grounds. Staff very helpful ,great size room ,overall very relaxing couple of days.
Negative section of review
The restaurant was very disappointing.we used the restaurant on first evening & we ordered food only mains & had to wait an hour for it to arrive cold. Burger for my daughter was cold and very dry the cheese didn’t even stick to the meat . Flat iron steak was cold and tough , I was expecting a lot more from a Hilton hotel .
Positive section of review
Room was fab think breakfast should be included but to be honest the price was reasonable
Negative section of review
Think thr breakfast could be better
Positive section of review
Good location nice tidy room very helpful staff let us check in early too
Negative section of review
Food was a little on the expensive side for what it was needs more variety and the kitchen closes way too early lots of disappointed hungry people when we were there
Positive section of review
Breakfast was good. Staff were all very pleasant.
Negative section of review
The shower was very poor, difficult to get wet! Television was awful, picture kept breaking up and the handset didn't work, so only had BBC1.
Positive section of review
Comfortable, modern, great staff and great food.
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