1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Buffet breakfast was excellent, staff very friendly, nothing was too much trouble, the facilities were great and the restaurant food had a good choice and reasonably priced.
Negative section of review
Drinks prices were expensive
Positive section of review
Spacious room with very comfortable bed. Convenient walk in shower. Food (dinner and breakfast) very good. Friendly and helpful staff. Will stay again.
Negative section of review
Nothing
Positive section of review
Location. Property has a lot of potential. Good to see renovations in progress.
Negative section of review
Mattresses are waaaay past their prime. Lumpy with springs. You get what you pay for......location commands a higher price because of the tourism....but the quality is below standard.
Positive section of review
Clean and comfortable accommodation. Ideal location for Chester.
Negative section of review
No drawers in the room or safe and an open wardrobe rail but not sure if this is typical of a holiday inn express. Had extremely noisy neighbours on our first night and they didn’t quiet down until after 3 am but the hotel staff were really helpful and refunded our room cost for that night.
Positive section of review
Lovely room with 3 windows so we had a nice breeze. Great shower
Negative section of review
Nothing!
Newcastle upon Tyne, United Kingdom
Positive section of review
Great Location for city Centre, Staff helpful
Negative section of review
Bed has seen better days mattress was lumpy
Brighton & Hove, United Kingdom
Positive section of review
Clean and tidy and was as described
Negative section of review
The mattress was very very soft and quite uncomfortable.
Brighton & Hove, United Kingdom
Positive section of review
Amazing spa, great breakfast
Positive section of review
Clean and comfortable
Positive section of review
location great
Negative section of review
green room security light was bright we like a dark room