1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a central location and a beautiful place to hold and attend event. Staff were all brilliant, very professional, attentive and knowledgeable. Food was absolutely amazing. Our guests spoke highly of their experience at our event.
Negative section of review
Room was a bit on the small side especially as the room was rather expensive. There was no complimentary upgrade offered even though the room was for our Chairman and we were holding an event over dinner for many guests.
Positive section of review
Extremely friendly and helpful staff on front desk, room was spotless and well equipped (cooker, full-size fridge-freezer, microwave, tv, free fast (200 MB) Wi-Fi etc. Bed was comfortable and the room felt relatively spacious.
Negative section of review
There was nothing not to like!
Positive section of review
We stayed there as had a Wedding at Loch Venacher. Really friendly staff, good food. Comfortable room and beds. Plenty parking. Would stay here again
Negative section of review
Coffee at breakfast could have been warmer...I'm not a fan of coffee left in large containers...prefer fresh.
Positive section of review
Centre of town location lovely building with character. Good value for money and happy busy pub. Food good. Room basic but clean Free parking a bonus
Negative section of review
Shower was pathetic. (flow) Had to ask staff to advise how to operate as no instructions nor markings were evident perhaps rubbed off the tap with use? Lavatory seat lid would not stay up; perhaps also too close to the sink.
Positive section of review
A great place to stay the night before an early flight from Luton Airport. Comfortable, very clean and cosy. Excellent wi-fi. Helpful staff.
Positive section of review
Lovely apartment, very modern and the location is perfect right at the start of the Newcastle main street!
Negative section of review
Nothing it was great!
Positive section of review
Stunning location in a historic castle. Really friendly and helpful staff at reception and in the cafe.
Positive section of review
Spotless , great host, beautiful B&B .
Negative section of review
No faults at all.
Positive section of review
Facilities and location excellent
Negative section of review
Could have done with another wc
Positive section of review
Very welcoming and upscale.
Negative section of review
I'm pretty sure there used to be allergen information on the pick n mix, and I'd really appreciate this being there next time we stay :) (the staff were very helpful though and brought me sweets they knew to be gluten free)