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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Brilliant little hotel. Very much surprised with what I ended up getting. Only picked it due to its ideal location for Heathrow. Bus pretty much a stones through away takes you directly to terminal 5 entrance. Also a small pub a minutes walk with incredibly cheap food and pleasant staff. The room was surprisingly nice and best of all was the staff. Unfortunately I can't remember the chaps name who looked after me but my God was he at the top of his game. Truly a memorable experience due to the caretaker. He really did go above and beyond to help me. I've stayed in countless hotels and experienced many different levels of customer care and he definitely sits at the top of the list with a few others. 100% recommend this hotel.
Negative section of review
Nothing
Positive section of review
What a beautiful cottage in a beautiful location....it totally took our breath away! The cottage retains historical features with a modern twist ,clean,tidy has everything you need and the location is stunning,breakfast in the cafe downstairs was beautiful and everyone was friendly,host very easy to contact and just a moment away if needed....we would definitely stay again!!!!
Negative section of review
Nothing!really couldn't find fault
Positive section of review
The staff were great, the room was big and comfortable and a nice bathroom. Also the only hotel from the 10 I stayed in Europe during that European trip with a half decent gym. Location is a 10 min walk to an underground station so could access the whole city from that location. Had a really wonderful stay and a great buffet breakfast which was reasonably priced.
Negative section of review
Hotel is a bit of a rabbit warren, but you remember which way to go to your room and to reception soon enough. Also the “service charge” at the restaurant for dinner, but have noticed this service charge appearing in other restaurants in the UK too. Need to challenge that.
Positive section of review
Location was great, close to train station and amenities. Pretty quiet and feels very safe (police station just a stone throw). Big room with nice table for work.
Negative section of review
No microwave in the kitchen. Couldn't work out Internet connection.
Positive section of review
The breakfast was fresh and lovely, they were happy to accommodate to me being vegetarian
Negative section of review
the bed mattress wasn't comfortable, and the wifi was only free if you allowed others to have access to your email, so no privacy really.
Positive section of review
Everything was just really great. Excellent value for money
Positive section of review
No frills very basic but good value for money
Negative section of review
Didn't really have any dislikes
Positive section of review
Lovely staff, modern facilities in the room.
Negative section of review
Bar selection of non alcoholic a bit weak for 2024 perhaps.
Positive section of review
Couldn’t get access to the property
Positive section of review
The staff where very friendly
Negative section of review
The bed was never made once in the 3 days we where there.