1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I need to take intravenous drugs for a serious illness at regular intervals. I was 20 minutes early for check in but needed to take a dose. After explaining to the receptionist my needs he refused to check if my room was ready, nor did he offer me an area in the hotel where I could take my drugs. Absolute jobsworth with no humanity or compassion. He could however, quote chapter and verse the hotel policies. Won't be using this place again. Also the do called late bar has never been open in the several stays I have had there in recent months. Few of the basic requirements of a hotel in evidence. Never stay again.
Negative section of review
Read above
Positive section of review
The apartment is ideally located for visiting Cheltenham. It is very comfortable and well equipped and the breakfast provisions were very generous with lots of choice. We were made to feel very welcome by Rade.
Negative section of review
No dislikes!
Positive section of review
Wonderful location in the heart of Helmsley, great for getting out everywhere. Nice big garden, and quiet apart from the lovely sound of the birds. Great local shops and eating/drinking places
Negative section of review
A bit dated - house needs a fair bit of work. Only one bathroom. No wifi
Positive section of review
The host had thought of absolutely everything, by far the best shepherds hut we have stayed in! Super dog friendly! It was so peaceful and such a lovely stay! Would definitely return!
Positive section of review
Bar was lovely and food and drinks good quality. Good selection of cocktails! :) Room was clean and tidy, I did however ask for a double room and given a twin, but no problem.
Negative section of review
My bathroom had stairs in it, which was a bit strange, wouldn't be any good for someone with mobility problems.
Positive section of review
Very dog friendly. We have stayed here many times before and always enjoy it. The room was comfortable.
Negative section of review
There was a lot of road noise in the room as it was at the front of the hotel. Parking was a challenge.
Positive section of review
The location was perfect. Easy to get to City Center and shopping center.
Negative section of review
The house was extremely dusty with cobwebs around. A few in our group had sinus and asthma issues and this was a problem. Quite a few things were poorly maintained. The door hinge was falling off, the side table was shaky. It felt like something could break at anytime. Which was frightening since it’s a £200 security deposit for damages that may have already been in the process of happening because of poor maintenance. Advertised as a two bathroom and bath but in reality it’s one and a half bath.
Positive section of review
Practical, spacious for a couple. All mod cons. Quiet location.
Negative section of review
The wardrobe cupboard was full of bedding leaving the space to short to hang clothes. No teapot! Dining table chairs either wrecked by a dog or covering deteriorating.
Positive section of review
Modern look to an older theatre hotel. Tastefully done.
Negative section of review
not a thing
Positive section of review
Friendly, quirky, great value