1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Restaurant - The Black Horse Inn is in a glorious position on the Pilgrim's Way. There are several well laid out areas outside at the back of the Pub Restaurant to accommodate eating and drinking for quite a large number of people. Accommodation - The bedrooms with ensuites are contemporary and clean so you can get in and relax immediately. Parking for the staying visitors is separate and close to the accommodation. Atmosphere is friendly (to people and dogs!) and relaxed.
Negative section of review
Restaurant - We pre-booked an early evening meal (18:45) as the menu looked good, and food had good ratings. Unfortunately the starter ordered from the daily specials board had already run out. The chicken with mushroom sauce had garlic in both the sauce and the accompanying potatoes which meant that with my partner's garlic intolerance he could not have it, and apparently the dish could not be prepared without garlic. The chef suggested fish and chips which although were only on the lunch time menu they still had a supply. Having sorted out an alternative we waited over an hour for the meal. The ordered desserts - ice cream and pear tartin also took ages to arrive. There did not appear to be many people dining, and when we complained we did not get any explanation as to why the service was so slow. Accommodation - worth mentioning that the lodges are sub divided, so every two individual rooms share a common entrance. The dividing wall between the two accommodations was apparently quite thin as you could hear guests in the other room if they were speaking loudly (though thankfully you couldn't hear the actual content of the conversation!).
Positive section of review
The staff were excellent in being professional, friendly and helpful. We had one outstanding problem which the manager, Pedro, sorted out himself. The staff went out of their way to accommodate my wife, who had been injured. Emily was especially helpful. The food was very good.
Negative section of review
Our toilet cistern broke down twice. The basin was blocked and cleared very slowly. The manager thought it had been cleared (presumably let down by his maintenance man) and when I reported it again he dealt with it himself.
Positive section of review
From start to finish The Greyhound delivers excellence. Caroline and Stephen are the perfect hosts and couldn't be more friendly. The rooms are beautiful and the food is fabulous. We look forward to staying again later in the year.
Negative section of review
Nothing
Positive section of review
Lovely location with access to the delightful hotspots both inland and to the coast. My husband was also most grateful for the the host who advised him where to obtain important medicine It was all very nice and hunky dory
Positive section of review
Food was excellent and staff were exceptionally friendly and helpful and went out of their way to keep guests happy
Kyle of Lochalsh, United Kingdom
Positive section of review
When arrived we have been informed about our room upgrade which we enjoyed a lot!! Thanks a lot Leslie!! 😀
Negative section of review
Absolutely nothing to complain about!!!!
Positive section of review
Very well equipped room, all seemed new and/or newly decorated, bathroom superb
Negative section of review
Bed not very comfy, not dreadful but just OK
Positive section of review
Great comfortable and clean room. Breakfast was great and the location ideal.
Negative section of review
N?A
Positive section of review
Room was light, clean & tidy. The staff were pleasant
Negative section of review
The breakfast choices were limited and quality was poor. Left a lot to be desired. The room walls and floors appeared thin - you could hear easily guests walking above you and talking to the side of you.
Positive section of review
The location of the hotel
Negative section of review
Rooms seemed a bit tired and need up dating Dinning room very busy and not much room to get a round You have so much room outside dinning room not used
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
