1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Although this was a private stay, I spend about 50 nights a year in hotels and B&Bs for work. I will not exaggerate if I say that this was the nicest and warmest welcome and service I have received at Broom Lodge in recent years. You feel like you are a member of the royal family who has arrived for a visit and not just an ordinary guest. The view and great breakfast are just a nice bonus.
Positive section of review
The hotel was nice with friendly staff and good facilities in the cafè etc. We didn't use these, but it seemed like a good offer. The bathroom was clean and good facilities like shower gel, shampoo etc. The hotel is in a great location. The bed was very comfortable.
Negative section of review
We booked a 'King Room', but the room was so small for two people. The bed was squeezed in between the window and the bathroom with a tiny gap on one side with one small bedside table to share. No room for bags or clothes. A very tight room, considering you're paying extra for it.
Positive section of review
the room was large but this was only due to the fact we got a free upgrade because they gave us the wrong room which ended up with me waking in on a naked woman.
Negative section of review
the staff were very rude, and i got given a room key for the wrong room which i used and walked in on a naked woman which was a very unpleasant experience.
Positive section of review
The apartment was beautifully decorated. Had parking right outside. It had everything we needed for a short stay. Loved the patio area .
Negative section of review
The only things missing were a mirror in the back bedroom and an iron.
Positive section of review
The staff were amazing and very professional. Ashley Rodriguez was first class and couldn’t do enough for us in the bar and restaurant.
Negative section of review
Everything. Clean / friendly
Positive section of review
The room was amazing the host was also amazing, beautiful place and service was second to none!
Positive section of review
Great location to train station and walks around Lee Valley. Accommodation was good.
Negative section of review
No WiFi or TV meant rooms were very basic. With no breakfast included it meant that you were paying just for going to sleep there.
Positive section of review
The property is perfectly situated to explore Rye
Positive section of review
Nice hotel in a good location.
Negative section of review
Clean, modern and comfortable.
Positive section of review
Great location.