1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location to the airport and the lovely family who worked in the restaurant. We only stayed here because of the shuttle service to the airport.
Negative section of review
We had organised a room with a walk in shower and had received confirmation of this in an email from the hotel, and this was not the room we were given. The property is quite old and tired. The lady at reception was not friendly. Hotel is expensive for what you get.
Positive section of review
Room was lovely, design-wise, cleanliness and provisions. The staff I did meet were helpful and friendly. The location was convenient.
Negative section of review
I struggled to find the main entrance and car park; signage was seemingly non-existent until I eventually found a small car park at the back of the hotel with one sign indicating Reception, but I wasn't sure I was even at the right hotel! Then I struggled to find staff or a clear Reception area- a friendly young man at the bar guided me to the person who showed me to my room, another lovely person but I felt unsure and not as I'd expect to feel on arrival. Upon check-out the next morning I struggled to find any staff and eventually bumped into a cleaner who was happy to take my key for me. Again, not what I expected from a hotel check-in and check-out process.
Positive section of review
Friendly staff, good breakfast and great atmosphere- especially surprise live music on Sunday evening! A lot of fun.
Positive section of review
Continental Breakfast was excellent. Property was very good and so close to the centre of Bakewell.
Brighton & Hove, United Kingdom
Positive section of review
The accommodation was spotless, the room was amazing with lots of little extras.
Positive section of review
Beautiful setting, wonderful position, spectacular gardens, excellent food
Negative section of review
No negatives
Positive section of review
Very good location and nice staff
Positive section of review
good location, clean
Negative section of review
the heating was on including the plug in radiator also the fan was on (fans do not help cool a room only the person!!!!) this is either a mistake or policy and needs to be fixed - its a big waste of co2 emissions I mentioned this to the woman on reception on leaving
Positive section of review
Staff were brilliant
Positive section of review
Nothing
Negative section of review
It was absolutely filthy , I mean it hasn’t been hoovered , dirty shower basin and sinks . Hand prints on windows . Even the bedding had obviously been re used . It was all creased and had stains on the sheets and hairs . Kettle was full of water and dirty on the outside . No tea towel , cloth , sponge etc . No hot water so we couldn’t shower . Please do not book here . Luckily we had nice weather so spent most of our time out of the caravan .