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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have spent one night there due to work duties. Excellent internet connection, quite large room and very good breakfast. Super friendly staff. The hotel is located close to O2 arena and the Jubilee line. So, the location is very useful in order to use public transportations even though it is not super amenable. Excellent price. Overall very good experience...to advise for those having work duties in that area.
Negative section of review
Nothing specific. Location is very useful in order to move but not super amenable. The room was a bit too hot. Good for those who are in London for work duties.
Positive section of review
Jack & Ellie could not have been more helpful and hospitable and made us feel very welcome. The room was cosy and the bed very comfortable. The DIY breakfasts were ideal and generous - just right. The cottage was ideally placed for a quick bus ride into York city centre and the designer outlet, just a few minutes away. We'd not hesitate to recommend Pinfold Cottage.
Positive section of review
Lovely comfortable warm room with amazing views of the hills. Staff were helpful and friendly, and Hawes and the area are beautiful, so good for the soul, only wish we could have stayed longer.
Negative section of review
Unfortunately they were minus a chef at the time of our visit, so we were unable to eat in their restaurant, which looked nice, which we had been planning on doing but it was no problem as we found a lovely pub with great food just a few doors down. As there was no chef, it was just a continental breakfast included too, which we didn't bother getting up for, but only as we were still stuffed from the food the night before! As with all hotels we go to, there never seems to be enough milk, usually plenty of tea and coffee, but only 4 tiny milk which goes nowhere. A fridge would, therefore, have been useful to buy our own milk, and had we stayed longer, it would've been nice to refrigerate drinks, etc, for a pack-up, ready for a day of trekking.
Positive section of review
The property is located directly on the beach with its own garden. The house is clean but mostly suitable for 4 people.
Negative section of review
First of all, the water in the jacuzzi in the garden was warm but dirty. Upon request, the owner quickly changed the water, but we could no longer use it because it was too late. There was a view of the beach from the bedroom window, but there was paper waste and paving stones in the garden. In the house, our fifth friend slept in the hall, which is also the kitchen and living room. Unfortunately, there is no dining table where we could have breakfast. The sprinkler function of the shower does not work, liquid soap has run out. Although the small table in the living room was new, it was not well assembled and wobbly. The kitchen does not have all the equipment for six people.
Positive section of review
Breakfast was very nice very pleased with staff couldn't do enough for u
Negative section of review
Nothing
Positive section of review
The cottage was locked up and no one was there to allow entry. It was a con.
Negative section of review
everything
Positive section of review
Very friendly, good location and very clean.l
Negative section of review
Very small bed. Room lacked tv. Would suit a single person just wanting somewhere to sleep.⁸
Positive section of review
Efficiency of check in
Negative section of review
Small lift
Positive section of review
Location and contents
Negative section of review
Freezing went arrived. Very difficult to contact support staff
Positive section of review
Location
Negative section of review
Coffee in the room