1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Porth, United Kingdom
Positive section of review
The personal touches, cushions, decor, basic essentials there for arrival including tea, coffee, milk, shortbread. Cleaning products and essential cooking items. The host was very gracious when I got the check out day wrong. The location was excellent and site facilities! Will definitely return.
Negative section of review
Nothing.
Positive section of review
The staffs were very friendly and helpful. The location is just next to the Wells Cathedral, which is the best landmark in the town. The size of the room is bigger than we expected. This is a local hotel with very historical building style. Lovely!
Negative section of review
There was not air conditioner. We not sure if we can visit in summer.
Positive section of review
Nice views of the trees from the windows and away from traffic noise. The beds were ok but could do with a few more pillows.
Negative section of review
The sofa was not comfy to sit on, the wooden frame stuck into your lower back. We had to park on the road outside as the car park was full.
Positive section of review
Very friendly and helpful manager, good value for money and fairly quiet and very clean
Newcastle upon Tyne, United Kingdom
Positive section of review
Everything was very good this is the fourth time we have stayed there
Negative section of review
Nothing at all
Positive section of review
Comfy and convenient. Carmen is a credit to Marstons
Negative section of review
Nothing
Positive section of review
Excellent food. Polite staff and spotless rooms
Positive section of review
Breakfast fine. Staff very friendly
Positive section of review
Location, breakfast
Negative section of review
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Positive section of review
The breakfast
Negative section of review
The fact I booked 3 twin rooms and 1 double to be told on arrival that we would have 3 doubles and 1 twin and the hotel was overbooked and want we wanted couldn't be accommodated. This meant having to share beds when none of us are partners and being made to feel uncomfortable about it all.