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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The proximity to the arena and the room. The bed was extremely comfortable, and there was plenty of space. The bathroom was modern and clean. Loved the mini fridge, and the air conditioning worked like a charm. The complementary access to the Santai Spa during off peak hours was perfect. Despite being close to the airport, we never heard a plane fly by!
Negative section of review
The fact we had to leave!
Positive section of review
Very welcoming. Felt ‘at home’ Location a little remote but the countryside was amazing. Easy and safe parking. The staff were very friendly and helpful. We had a reasonably priced evening meal which was well presented and served. Breakfast was included with everything to suit all tastes. Great stay.
Negative section of review
A lot of stairs to our room. However we did book late and got the last available.
Positive section of review
Staff were excellent and went out of there way when we had a few major issue's in our room, especially Biplop. Well kitted out with coffee maker, iron, ironing board and hairdryer. Air conditioning worked well. Near to Paddington and tubes.
Negative section of review
Paint peeling of the wall in some areas. Tv didnt work properly. Massive problem with the water draining away in the shower which flooded into bathroom and bedroom. Staff came and used a plunger. Member of staff said we could move rooms in the morning. Reception area was in a cupboard on the 2nd floor which seemed a bit bizarre.
Positive section of review
It's a lovely character full cottage, and the view from the living/dinning room,is absolutely gorgeous, hearing the birds sing every day is just wonderful. The short walk into the town center is a bonus.
Negative section of review
Unfortunately it is not the best accomodation,for people with poor mobility, or small children, as there are hight stone steps down to the patio garden. Unfortunately it was not possible to sit in the garden and enjoy the river and itsy surroundings, due to the amount of wasps. Noise from the road, is a lot, but that can't be helped, maybe triple glazing at the road side of the house would help. Also the use of far too many electric, extension leads , I believe are not safe, my phone charger over heated very quickly. And sorry, but the beds were not comfortable.
Positive section of review
Showers were great and warm. Beds were comfy. Great location close to centre of town. Lounge area has a free pool table. Free tea/coffee/hot chocolate is nice. Well equipped kitchen facility.
Negative section of review
Reception was advertised as being open until 10:30pm however I arrived at 10:05 and was lucky to be able to get into the building and get checked in.
Positive section of review
Breakfast was excellent and all staff were very helpful. The room we stayed in was lovely.
Negative section of review
I liked everything.
Positive section of review
Being in the hotel that was above the bar that served good value food.
Negative section of review
Unable to open window in the bedroom and there was no air conditioning. I had a rough night.
Positive section of review
Spotless , great location, stunning house to stay in 😊
Positive section of review
Cleanliness and location were excellent 👌
Negative section of review
On the bedside are no switches to off the room light and in the kitchen, there is no microwave and some other cooking utensili.
Positive section of review
Clean and comfortable in a lovely area
Negative section of review
Nothing