1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really comfortable and airy room. Felt warm and cosy. Service was excellent. Breakfast was busy but we didn't have to wait for anything. Shame about the weather! Nice view of the Mersey despite that! Can't get closer to M&S Arena!
Negative section of review
It was a bit cold at breakfast.
Positive section of review
Unfortunately when i arrived the hotel staff where very jobsworth saying the room was not ready at 3.30 and then at 3.50, but did give me the keys. The bar and waitress staff were very helpful and friendly but over stretched at breakfast.
Negative section of review
The breakfast set up poor, for myself being a solo traveller with my dog. I had to put him In the car to collect my cereal, an elderly couple came in the dining room could not ascend the stairs no staff. I said I would as the receptionist to call down for staff to get them breakfast and drinks. I found the room very very hot I slept with the window open all night and there was a hard frost! Also the hotel smelt like a care home. I do feel it needs updating or air fresheners . The ceasar salad had cold hard pardons which I fed to my dog. The chicken piece was nice salad just half a lettuce!
Positive section of review
Spacious room, clean bathroom, hotel close to train station. Got exactly what I paid for & would recommend to anyone looking for cheap accommodation in the area.
Positive section of review
The location was really good and the room was so spacious. Good character in the room and excellent value for money.
Negative section of review
Not enough plates, cups or glasses for 3 people. Little rough around the edges and the lighting isn’t brilliant but it did the job and we would stay again regardless.
Positive section of review
Location, clean, good food and drinks and the staff were very helpful and pleasant
Negative section of review
Breakfast was very early with no extension on Sundays or bank holidays.
Positive section of review
Great location. Short walk to the town
Positive section of review
Location, size of room, cleanliness
Negative section of review
They were only willing to give one key card for our room door when I wanted to sleep whilst my friend went out and not be disturbed to open the door.
Saint Helier Jersey, United Kingdom
Positive section of review
Clean and fresh nice location
Negative section of review
No air con, fridge or water in the rooms
Positive section of review
Clean room. Good food in pub
Negative section of review
Wet room set up not preferred
Positive section of review
Good location, nice staff.
Negative section of review
The breakfast is poor.