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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Le Méridien Dubai Hotel & Conference Centre

    - “Very nice environment and staff.. great room and pool..staff was nice, polite, welcoming, and responsive. Asked for late check out and given to me with no problem. Beds and pillows were very comfortable. 3rd time I have come to this hotel since 2007.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Vista para o mar Barra da tijuca

    - “Matheus was absolutely amazing host! Communication was very efficient and clear. If we had an issue or a question, Matheus got back to us with solutions or advice quickly. The apartment is on the 6th floor and has amazing views towards the sea and the mountains. It was nice to have meals sitting in the balcony and enjoying the view! There was everything we needed in the apartment!”

  • Anita's Bed & Breakfast - Bedroom On Ground Floor With Backyard

    - “I definitely highly recommend , Early check-in was available. We were given the original room , Its a very nice and quiet home. Breakfast is a large variety and communicating with Anita is very easy . We will definitely come back Thank you for the amazing stay , It was awesome and everything was perfect”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • White Heaven

    - “This is the second time we have stayed here. It has everything you need for a very comfortable stay. We will be back next year”

  • ibis Styles Bali Legian - CHSE Certified

    - “The team was so welcoming. I. loved my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Oyado Hachibei

    - “Very good dinner and breakfast, allthough it was a little hard for us to seat on the flour with low tables. We used the onsen as well.”

  • Jawi Peranakan Mansion

    - “Everything was perfect”

  • B&B Wellness Soest

    - “It is easy to find, nice and quiet location, very relaxing. It really feels like you are in a Spa. The owners are very sweet and the attention to detail is perfect. Breakfast gets delivered the night before, so you can enjoy waking up in your own time. Very clean, the bed is super comfortable, enough towels and there were possibilities for snacks and drinks at the property, very thoughtful in case you just don’t feel like getting out!”

  • Apartament z Tarasem

    - “Everything was perfect. The house was very clean and had every condition for living. If I were to return to Toru, I would choose it without a doubt”

  • Village Aparthotel By BOA

    - “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • The AVA Resort Koh Tao

    - “Everything!!! The sunsets at the poo”

  • Hera Cave Suites

    - “Beautiful location; lovely staff;”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Reubens

    Bedale, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Staff were friendly. Food good although slightly too much. Facilities good.

    • Negative section of review

      Nothing

    Reviewed: 27 May 2024 Stayed in May 2024
    Graham United Kingdom
  • The Docklands SA by Serviced Living Liverpool

    Liverpool, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Good communication. Perfect for groups heading out in Liverpool.

    • Negative section of review

      The entrance area isn't the most inviting.

    Reviewed: 27 May 2024 Stayed in April 2024
    James Ireland
  • Greenland house

    Castletown, United Kingdom

    Average review score: 8.8
    • Positive section of review

      I appreciated the maximum flexibility the location provided

    • Negative section of review

      I wish I had met the staff

    Reviewed: 27 May 2024 Stayed in May 2024
    Martina Italy
  • The Little Haven Hotel

    South Shields, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Lovely location very good staff and value for money

    • Negative section of review

      Pillows wasn't great

    Reviewed: 27 May 2024 Stayed in May 2024
    joanne United Kingdom
  • The House of Toby

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      There was always someone on reception

    • Negative section of review

      The fire alarm went off twice early in the morning, it didn’t look clean there were Stains on the carpet and the table desk and chair and it was underground and had no service. I wouldn’t stay again

    Reviewed: 27 May 2024 Stayed in May 2024
    Ellice United Kingdom
  • Leonardo Hotel London Watford

    Watford, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Comfy bed great breakfast fab staff

    • Negative section of review

      Parking on site

    Reviewed: 27 May 2024 Stayed in May 2024
    Kelly United Kingdom
  • Beautiful studio apartment

    Pembrokeshire, United Kingdom

    Average review score: 8
    • Positive section of review

      Close to harbour and restaurant

    • Negative section of review

      A little too noisy alleyway at times Blackout curtains needed

    Reviewed: 27 May 2024 Stayed in May 2024
    Kelly United Kingdom
  • Meon Valley Hotel, Golf & Country Club

    Shedfield, United Kingdom

    Average review score: 6.7
    • Positive section of review

      Nice location and good value

    • Negative section of review

      Staff all seemed stressed and demotivated. Many wore unironed shirts and unpolished shoes; poor standards. Bar staff were pouring drinks into hot glasses straight from the washer with resultant flat drinks being served. I actually asked to have my existing glass refilled on each occasion. More glassware and some proper training will alleviate this. On the evening we were there a buffet was available except know one seemed to know where to pay. Bar staff said to pay in the buffet with my daughter trying this and then being rudely told to pay at the bar then she was shepherded back to said bar with bar staff insisting she pay the lady who had just frog marched her back to the bar. We have stayed here on six occasions now but the standard of service is decreasing on every visit. Although I'm pleased to see all the cigarette butts littering the floor around the entrance have finally been swept up. Car park is still a mess though. Pay attention to details as your customers most certainly will.

    Reviewed: 27 May 2024 Stayed in May 2024
    Taylor United Kingdom
  • Capital Stay Aldgate - Two bed Apartment

    London, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Most things about it ok

    • Negative section of review

      Soda bed very uncomfortable, no dish washing sponge, broken glass in the wardrobe, paintwork needs work

    Reviewed: 27 May 2024 Stayed in May 2024
    Julie United Kingdom
  • Holiday Inn Express Bristol Filton, an IHG Hotel

    Bristol, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Cleanliness.

    • Negative section of review

      Was told snack meals were available to order from bar, and when we got there, only food available was chocolate/snack type facility. Only 0ne USB port in the room, which didn't work!!

    Reviewed: 27 May 2024 Stayed in May 2024
    Genevieve United Kingdom
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