1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable and well-equipped studio apartment Loved the view from the decking where we were able to sit out and eat. Friendly and very helpful staff (we had a car problem and they put us in touch with an equally helpful local garage)
Negative section of review
Can't think of anything
Kirkby Stephen, United Kingdom
Positive section of review
Cooked breakfast was alright. Would have thought we would have had a choice of cereal or fruit to start. Had to make our own tea and coffee!! Orange juice in a carton!! No toast machine!!.
Negative section of review
Didn't mind the room wasn't serviced but didn't like having to go to the public bar to ask for extra toilet rolls. Paid for breakfast for 3 mornings no chef on the 2nd so didn't get a breakfast still waiting for refund!!
Positive section of review
Great atmosphere during the Jam session in the bar on the monday evening
Positive section of review
Very friendly staff and the food at the hotel was excellent.
Negative section of review
Location and not always clean in the corridor.
Positive section of review
Everything from the service to the facilities was excellent.
Positive section of review
Location, friendly staff, great food, made to feel welcome.
Negative section of review
Only thing I could say is our mattress was worn quite lumpy, which was uncomfortable Other than that excellent
Positive section of review
Very friendly staff, excellent food and comfortable room.
Negative section of review
There was nothing i didn't like
Positive section of review
Great location Smooth checkin and checkout
Negative section of review
Bed in main bedroom uncomfortable Sofa different to pictures
Castle Donington, United Kingdom
Positive section of review
Convenient location
Negative section of review
The room was located above the hotel's and the shop below delivery entrance, which stated having deliveries at 5.30 am. The room was hot with no aircon, so had to leave windows open. Too noisy for a family room.
Positive section of review
Nil surved
Negative section of review
No running water in the evening