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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We travelled up from County Durham so just under a 6 hour drive as my husband had exams nearby for two days so I brought my laptop with me to do work from the room on one of the days. Excellent WiFi connection with no problems. Everything you needed in the room - hairdryer, iron, cutlery, crockery, glasses etc. Even shampoo and shower gel in the bathroom. Excellent value for money- only £121 for a 2 night stay. And there is a Tesco right next door which was handy.
Negative section of review
Only minor negative I would say is that I think that checkout at 10am is a little too early. Would have been perfect if it was 12 noon.
Positive section of review
The reception was very professional and friendly, check-in was quick. The rooms are organised in a bit of a maze but otherwise clean, roomy, quiet, and new. The air-conditioning was comfortable and the breakfast was excellent. Finding the hotel was easy and I could quickly get to the other terminal with the monorail. Would definitely recommend if you need to stay close to the airport!
Negative section of review
Everything was great, only the way to the rooms could be a bit easier to find
Positive section of review
Beautiful cottage, in a really great location for the heart of Bakewell. The property was so well stocked with everything we needed. The bedrooms were a great size and beds all really comfortable. Fabulous for a group of friends to meet up, go walking and pop into Bakewell for food and drinks of an evening.
Negative section of review
very small niggles, arrival is a little tense as the property is on a corner of a road so unloading was a little tense, and as we had 3 cars between us parking is not outside of property. Just to be aware if you are not arriving all together. 2 very minor points in the property, the wifi was almost non existent and the shower was a little shaky, but nothing that took away from the property.
Brighton & Hove, United Kingdom
Positive section of review
Perfect location! i360 right outside, a few steps from the beach, Waitrose round the corner, walk to good restaurants Staff friendly and efficient Very comfy bed
Negative section of review
Only quibble is that the shower was small
Positive section of review
Very friendly welcome. Excellent freshly cooked breakfast served in a pleasant room.
Newcastle upon Tyne, United Kingdom
Positive section of review
The lobby, the decor, the position and also the friendliness of the staff
Negative section of review
We were sent to a room which had a leak from a light fitting, with water pouring down onto the toilet below. We asked for and got a new room but were shocked to discover later on from a different guest that she had had exactly the same experience with the same room. In other words, we had been given a room which had already been reported as unsafe. After this, we shared our room with a couple of very visible spiders and the pillows were very hard. There was mould in the bathroom. The queue for breakfast was very long and obviously not enough food had been put out, as we were kept waiting for new stuff to arrive.
Positive section of review
Great location, nice large comfortably bed
Positive section of review
Close to Bath centre and free parking.
Negative section of review
Mattress extremely hard. Wetroom/shower floor tiles slippy. No shelf in shower room. No drawers for clothes just a cupboard wardrobe with a shelf.
Positive section of review
The breakfast was a lovely touch.
Positive section of review
Location and value for money
Negative section of review
Free Wi-fi could have been better
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