1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is perfect. House dimension is good for families with baby. Aprtment owner responsed for high chair very quickly. Has an elevator. Restroom/bath is new and clean.
Negative section of review
-Very dirty balcony. We couldn't use it. Reported to owner but didn't response for cleaning. -Because it was next to the Mercato Mayfair restaurant, there was always a smell of food in the house. -wifi is very bad. Impossible to join a meeting due to the lag and very bad upload speed. I had to rent an office for join a meeting remotely. - A/C is not enough to cold the house. Apartment is too hot if weather over 20degree. - Apartment fee was discounted after my reservation. I asked them to revise my fee's according to new prices but owner didn't accept it. I should wait to reservation just before travel.
Positive section of review
Right central in Covent Garden, apartment fully equipped with everything we needed during our stay and was really quiet considering we were in the middle of Covent Garden.
Negative section of review
There were no curtains in the bedroom and were bright decorative street lights outside, so was very bright in the room. I think the floor had been mopped with a dirty mop as there was a smell on arrival and every time we came back in to the apartment.
Positive section of review
The owners were very friendly and helpful. The whole place was clean, the bedrooms were very comfortable. Overall a lovely place which we would be happy to go back to.
Negative section of review
The helpfulness of the owners, and the high standard of the accommodation
Positive section of review
The Receptionist Helen was amazing. So helpful and caring. In the morning Ellys was also so happy and friendly.
Positive section of review
Staff were very friendly and helpful and accommodation was clean tidy and location perfect!
Negative section of review
Only slight complaint was mattress a bit too firm and floor boards very creaky on landing but canbe expected for age.
Positive section of review
The staff were very helpful nothing was too much trouble
Negative section of review
The room was far too hot and it was very noisy as we were at the back by the kitchens even with the fan on and a window open it was extremely hot and uncomfortably
Positive section of review
Great location, nice lobby and seating area.
Negative section of review
Walls a bit thin. Old building.
Saint Helier Jersey, United Kingdom
Positive section of review
Pool and spa facilities was fantastic
Negative section of review
Breakfast was good, could of done with beans and hash browns tho
Positive section of review
The convenience
Negative section of review
The top bunk situation climbing up
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