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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Depending on what you plan on seeing and doing in London, this property is in a good location. It’s very close to plenty of cafes, bars, and restaurants and is relatively close to most transport. It can be a bit of a drag getting there lugging suitcases behind you but not too bad. It’s great having a washer/dryer in the apartment but be sure to check the filter if your clothes aren’t drying. The room we were given initially did not look like the room we booked so we asked to change and Maria was great at getting this done for us.
Negative section of review
Before check-in you’re sent a form to fill out to make check-in run smoothly. They also ask whether you have any questions or if you’d like tips on sightseeing. Don’t bother filling this out because no-one reads it. The staff also don’t seem to respond to messages through booking . com or emails so if you do need questions answered the only way to get a response is to call. They generally seemed annoyed by your presence in the hotel save for Maria, who was lovely and helpful the one time we came across her. The room set up isn’t that great. The tv is on the wall beside the bed rather than in front of it so you can only watch it from the couch. No shelving in the shower means any extras you want to take in there with you like shampoo/conditioner etc need to be put on the floor.
Positive section of review
Lots of personal details, milk in the fridge on arrival, and biscuits in the kitchen, flowers in the living room. Very lovely! The house was clean. Loved the new bathroom and the washing machine. Very spacious. When contacting us, the owner was always very polite and pleasant. The city centre is very close, about a 15 minute walk.
Negative section of review
I wish I had known about what kind of street the house was on, as we had never been to Leicester before. It is a very rough area. Noisy throughout the nights and a constant wiff of weed in the air. It all made us (two women travelling alone) rather uncomfortable. Beds and sofas were a bit worn out, and the beds were quite squeaky. On the upper floor, there was a third bedroom used as storage. The door wouldn't shut because of the carpet, and there's a damp smell emitting from it. It had a bit of an uncomfortable vibe, to be honest.
Positive section of review
I liked how the person on duty took time to make us a meal, when they had no chef, she was very friendly and surprised me with Broccoli and stilton soup, delicious. Plenty of room in the car park.
Negative section of review
THe fact that access was limited, due to there being no staff, this reduced our ability to interact with others. room was alittle out dated, needs spruce up, but it met my needs
Positive section of review
Wonderful little space in the heart of London, extra comfortable beds and pillows, very clean rooms. Plenty of options for food and drink in walking distance.
Negative section of review
The only downside is that the floors are not very accessible for elderly people and/or prams. Staircase is quite narrow and due to the thick carpet stairs feel higher than usual. But definitely not a deal breaker.
Positive section of review
The property worked perfectly for our stay in St Ives spotlessly clean very comfortable and great value for money totally recommend
Positive section of review
The apartment was lovely, well furnished and had everything. The owner left lovely treats and made sure we were comfortable.
Negative section of review
The bed was a little uncomfortable, the mattress felt a bit thin and lumpy. Still what the apartment had made up for that
Positive section of review
Rooms were clean and spacious. Bed was comfortable. Staff in all areas were friendly and helpful.
Negative section of review
Changing room was messy, towels and clothes left on benches.
Positive section of review
The cooked breakfast was excellent There was plenty of cereal and fruit if you wanted it.
Negative section of review
It was all good
Positive section of review
Close to town centre
Negative section of review
Near all amenities
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