1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our host was very nice & really helpful. This is a lovely apt., well equipped, with great views of the canal. It is spacious, with two bathrooms. The position, while out of central London, is very good and accessible by quick rail. It has a gym as well. But it is need of repair in many areas.
Negative section of review
Needs lots of repairs; lights, towel rails, balcony door doesn’t close properly, lights, microwave, no dryer & looking worn in places. Also, there is noise from the railway etc., probably because the double glazing isn’t working, as the sliding door doesn’t shut. So for the money, we think renovations need to be done.
Positive section of review
The apartment was exceptional, the layout and general comfort was great. It is well appointed for self catering, the kitchen is really good. Once we worked out the heating it was also warm inside. Bed was comfortable. It was a really spacious apartment
Negative section of review
The location was a long walk out of Inverness, we believed it was a 20 min or so walk , but double that. The driveway is challenging, we had a Mazda C5 and with te mirrors folded in we had only a few inches to spare sneaking through. We were told not to park in the front car park ( avoiding the narrow drive way ) as it wasn't part of the property, but everyone from the B&B the car park belonged to parked where we were told to park ? . The gardens the cottage looks out to towards the river, like wise belongs to the Main building B&B and was a bit of a mess. Pile of junk to the right, washing lines for the B&B ahead and long grass and weeds. Certainly not reflective of the cottage which was pristine. Be aware the main building of which the cottage is part of is for sale.
Positive section of review
The staff were all very nice and helpful. It was easy to drive the mobility scooter in and the staff then parked it in the lounge for charging overnight. Plenty of tables to eat take away at. Lots of games and books available.
Negative section of review
The 'continental' breakfast was inadequate. Given 5 months warning that I require gluten and dairy free, my breakfast consisted of toast and cereal. No soya yogurt, no gluten free pastries, no meats, nuts or berries. The soya milk was the cheap stuff that curdles in coffee. Very disappointing. Also the walls are so thin and noisy so trying to get my child to sleep with loud noises going on till 11pm was challenging.
Positive section of review
Pete the hoast was a lovley man. It was my daughters 21st he arrange card and cake and altered our rooms to suit 9 of us. Went with 2 Autistic bogs also. The room was comfortable and clean view amazing we loved it
Negative section of review
It was a hard walk up to the top floor. Building is old and needs some work and redecorating. But it had character and clean
Positive section of review
Great place to stay. Food was good.Owners and staff really friendly. Super comfy bed and nice quality bedding. Very peaceful. Loved the complimentary nightcap and fresh milk ! Value for money was exceptional.
Positive section of review
Close enough to town centre. Lovely decor with impressive extra little touches. Very clean. Did not eat in the restaurant so cannot comment.
Negative section of review
WiFi could be better and phone signal bad in the hotel but that’s minor.
Positive section of review
Quaint old house, with many rooms, but most houses around here are like that. Room was spacious, and the beds were okay.
Negative section of review
We had booked breakfast, but the hotel messed up our order, and tried to push us on a very sad looking "continental" option. We managed to organize an omelette, for which we paid 14 pounds. Bad bread, "cheese" slices in plastic wrap.. no vegetables to be seen anywhere. Also, in our room you could only flush the toilet every fifteen minutes or so..
Positive section of review
The location, the staff, the room, the food. Everything was just lovely.
Negative section of review
Nothing
Positive section of review
Very friendly staff. The restaurant is very elegant looking.
Negative section of review
The rooms needs updating and the electrical cables can be better hidden. There is a water leak in one of the room
Positive section of review
Everything is excellent
Negative section of review
No
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