1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was fabulous, the hotel communal areas were very nicely presented. The staff were so lovely and friendly (Janette and Ryan were lovely on reception) , they couldn't do enough for us. The food was very good. We upgraded our room to the Eddleston suite which was fabulous, just idyllic.
Negative section of review
The original room we had was a bit small, shabby and dated but more importantly was next to the lift so we asked to upgrade. The suite had no bottled water which was a bit odd. We were told to buy it from the bar (the suite upgrade wasn't cheap so bottled water would have been nice included). We were woke at 5.30 by the milkman delivering, and then the laundry van shortly after. Our suite was the front of the hotel and we had to shut the windows as people were outside talking and smoking before 7am which wasn't ideal, the smell was wafting into our room. As lovely as the staff were and the hotel was, it was a shame. The hotel, in places was also in need of some tlc.
Positive section of review
Firstly we where great with a warm welcome by Brian, In fact before we went to our room I asked Brian for nearest chemist as my partner need a prescription urgently and the directions he gave were spot on. This my seem a silly comment but it put us at ease.
Negative section of review
Staying another night, no it would be hard to give a negative comment.
Positive section of review
Location for theatres is excellent, also good range of restaurants within short walking distance but no pub close by when we stayed
Negative section of review
Bar prices were somewhat higher than expected.
Positive section of review
staff were lovely and welcoming, and very accommodating room was spacious and clean breakfast was great!!
Negative section of review
Parking not at the property!!
Positive section of review
Easy access to T2 and T3 via free underground train and easy walk across link bridge
Positive section of review
Surprisingly good given the price. Facilities were clean and modern.
Negative section of review
There is no lift so you have to carry your bags upstairs (mine were heavy!)
Positive section of review
Very central and good value for money.
Negative section of review
The mattress was in a bad state.
Positive section of review
- It’s modern and clean - Comfy beds
Negative section of review
- The incredible noise from outside
Lytham St Annes, United Kingdom
Positive section of review
Just about everything!
Negative section of review
Would have liked the shower to have a hand-held option and a rail to grab when climbing in and out of the bath.Air con would be great but we used the fan to cool the room.
Positive section of review
It was a good stay
Negative section of review
Got to look apprentices in Portsmouth Gluten-Free restaurants