1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were happy with the location, only a 20 min walk from Victoria Station. The area was nice, nice bars and buildings. The house was really nice and clean. The room was perfect to sleep in after a gig. It just fit a double bed in but that's all we needed.
Negative section of review
Nothing
Positive section of review
Have stayed in HI Express before, and was pleased with service and room - that at Kettering was absolutely fine, with all the facilities that you would expect or need. Comfy bed, sensible bathroom layout, and close to sites to visit. Good, filling breakfast.
Negative section of review
Just a little bit more attention to cleaning - extractor fan, sockets, but nothing to put you off.
Positive section of review
we stayed in a cottage which was lovely everything we needed and right next to the river with lovely view, had our own parking space, and room for the dog to wonder round on the patio
Negative section of review
We ate at the hotel one evening, and the meals were quite expensive. bottles of wine approx £25 not even anything special some couples left when they checked out the menu/wine list prices they were shocked. Maybe a better idea to make the restaurant prices more suitable for holiday makers especially ones with children We paid over £100 for a bottle of wine 2 main meals and 2 puddings.
Positive section of review
The people managing the property made every effort to assist as required and provided kitchen facilities including communal fridge, microwave and table/eating area. Good internet
Negative section of review
The room was a little smaller than expected, but we were not able to book our first choice for a double room, at the time we wanted it. Access to the property was off a busy road
Positive section of review
Appropriate for the price, this was a last minute booking for me. Close to the station and the beach. Room was adequate and clean. Staff was pleasant.
Negative section of review
There was no Wifi and when I travelled (May 2024), there was scaffolding on the outside which can obstruct views of the water
Positive section of review
Friendly staff, good location, clean and comfortable room and excellent breakfast. Extremely dog friendly hotel
Negative section of review
Nothing, all good
Positive section of review
Everything about the time spent there was just amazing!
Positive section of review
Welcoming and central
Positive section of review
Excellent service
Positive section of review
location good