1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I chose it just because of the price and its proximity to the M1. However, it was much better than I expected- it was clean and comfortable, and there were nice little touches like a snack.
Positive section of review
So friendly Michelle and Dave a lovely couple and staff too . In a good location local shops and petrol garage . Room a lovely size and very clean
Negative section of review
N/A
Royal Tunbridge Wells, United Kingdom
Positive section of review
Small, but lovely and comfortable cottage close to Tunbridge Wells with a large private garden.
Negative section of review
Essentially nothing, we had a great stay. The property borders a country road with regular traffic.
Positive section of review
Very convenient location for Utilita arena. Lovely staff, nice bar, good breakfast
Negative section of review
Pillows are hard
Positive section of review
We were able to check in much earlier than expected.
Negative section of review
No fried eggs at breakfast
Positive section of review
Locality. Warm Good communication with the host
Negative section of review
Overpowered by the smell of bleach-made our throats sore! Below basic standard of cleanliness! Dirty bedding! 🤮 dirty bathroom!!-especially the sink area and shower plug hole! Used sponge -needs replacing between guests!!!🤮 Bar of soap had hair on it🤮 Fridge was dirty!Microwave was dirty! No spoons (audit of utensils should be checked between guests) decking area needs a good sweep If we hadn't arrived late, we would of stayed somewhere else for sure.
Positive section of review
Good location to city. Room good size.
Negative section of review
The rooms were very dated and definitely could do with deep clean and a lick of paint We had a room with a view of the river and despite a bright day couldn’t see it with the dirty windows. The hotel looked very run down from the outside..initially we thought it was a derelict building! Surprisingly better once inside.
Positive section of review
Everything - especially the decor.
Positive section of review
Clean comfortable and easy to find
Positive section of review
Rooms clean with comfortable beds
Negative section of review
N/a