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2
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Positive section of review
Breakfast was good, sad that the chef didn’t bake the bread for breakfast where the dinner bread was outstanding Dinner was overpriced I had 3 small pieces of asparagus for starters and was charged £12. My lamb was raw and had to go back to be cooked. The room was very nice no problems.
Negative section of review
Dinner, the bad service very slap dash considering we were paying a very full price for the food £12 starter, £30 main course.
Positive section of review
very comfortable indeed with caring staff that made a pleasant trip. The hotel was ideally placed for where I wanted to go - close to the tube station for getting around, and the British Museum where I was seeing an exhibition
Negative section of review
n/a
Positive section of review
Staff were so welcoming & friendly, nothing was too much trouble. Very comfortable beds & food was delicious & great choices. Brilliant entertainment at night.
Positive section of review
Lovely people - a true country gentleman’s house really well adapted and thought out for hospitality. Good food and thoroughly welcoming.
Positive section of review
Location is brilliant. Underground is very close by and hotel within walking distance of theatres good shops and amenities.
Negative section of review
So, we were very disappointed in the hotel breakfast area. There were filthy dishes on the tables, when dirty plates etc were taken eventually from the tables the tables were not wiped down. The areas where the buffet food was, was also unkempt. These areas were not being cleaned example the cereal was spilt, the milk jugs looked unclean and nearly empty. The croissants and bread area was a disaster, unfilled baskets and crumbs all over the counter. The tea and coffee area was OK but.... the hot food area was dreadful. I have never seen sausages like it ever. Tough as old boots. There was scrambled egg mixed in with baked beans. Food was luke warm. Yoghurts and fresh fruits were not desirable. We had booked breakfast for 2 mornings however there was no way I was going back there this morning. I definitely would not recommend breakfast at this hotel.
Positive section of review
Was so easy to collect the keys from the Reception.. and staff are so friendly and Nice Welcoming 😘
Negative section of review
Nothing
Positive section of review
Beautiful apartment, bed amazing and so modern. Free parking such a bonus
Negative section of review
Unable to access the lockbox, didn’t receive passcode until 15.00 don’t expect it earlier nobody on site even when lockbox didn’t work eventually managed to get into apartment wasn’t the only one having issues
Positive section of review
Welcome pack, clean facilities, homely feel, good location.
Negative section of review
Stairs to the upper bedroom, could do with two hand rails. Extra pillows.
Positive section of review
Not at all like it looks on the photos
Negative section of review
It wasn't clean
Positive section of review
Lovely big house with nice room
Negative section of review
Mattress on bed not very comfortable (room 7)