1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really clean rooms, even the fold out couch beds had just been steam cleaned between the morning guests departing and our family arriving. Recent renovations , so the bathroom and kitchen facilities are lovely. The reception staff were super friendly and helpful too. Great location, short walk to the earls court tube station, and local shops and restaurants.
Negative section of review
Slight street noise, but this a busy city.
Positive section of review
Very good and clean. Catered for all our needs. It was very close to tube and buses. Great transport link. The external of the building has slot to be desired, although it’s not really the fault of the hosts.
Positive section of review
We had a lovely welcoming pack, eggs bacon sausages bread milk and 2 pots of homemade jam and marmalade excellent Lovely hosts very friendly.
Positive section of review
Excellent size room. Luxurious towels. Very close to Land’s End and good local pub. Very polite and friendly staff.
Negative section of review
No soap! Basic hygiene requirement. It took half an hour to get soap which was too late for me to shower before our restaurant reservation. No bedside table on one side of the bed.
Positive section of review
great location easy walk from the station. adequate facilities modern and bright
Negative section of review
oven not clean some lights not working table for 4 but 5 staying shower slippy underfoot
Positive section of review
The inn itself -- the old architecture so well preserved/restored.
Negative section of review
Bathroom floor was slippery
Positive section of review
The breakfast was better than I expected. The staff were fab.
Negative section of review
The room was small
Positive section of review
Breakfast was good, room was clean and comfortable.
Negative section of review
Myself and a friend booked a Spa weekend, during our whole stay the Spa facilities were not available. Arrived to be told the pool was not in use, Jacuzzi was closed every day, each time we enquired to use the pool we were told yes but the children’s lessons were on, so we were asked to wait, they did not have a seperate part of the pool open for hotel guests only. They only had two plastic beds which were always in use. We were not offered any compensation at all for not having the facilities and were charged £6 for fabric hair covers. My friend at one point had her phone in her hand in the “ Spa “ area and was shouted at by a very rude staff member who told us phones were not permitted in the area because of the lessons that were ongoing.
Positive section of review
Good position for centre ad sea front
Negative section of review
Everything
Positive section of review
The accommodation was fine
Negative section of review
I had no tele nor signal🥲