1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was okay could do we tlc we bit freshen up staff friendly breakfast was delicious plenty chose from kitchen staff porter was friendly told were find things and funny made you feel welcome room was okay just one night stayed happy with it would go back
Negative section of review
Parking usaul thing travel lucky got space round corner not far walk
Positive section of review
Locality to UCLH. Wetroom in the accommodation. Friendliness and helpfulness of staff. The fact that the lift can only be operated by key holders. Room service.
Negative section of review
Didn't like the receptionist announcing our room number in a loud voice. I was travelling with my daughter who feels anxious about unexpected callers.
Positive section of review
Location really good and view from the room were great. Staff were very helpful and food at the restaurant was good. Easy parking a bonus.
Negative section of review
The lifts were a little awkward for my dad. But should have asked for a room on a lower floor.
Positive section of review
Lovely Staff! Great location right in the city. The room was nicely cleaned and just what we needed for 1 night.
Negative section of review
They could do with more basics in the room like a hairdryer etc.
Positive section of review
Breakfast was fantastic. Really hot and tasty. Room fairly basic but had everything we needed.
Negative section of review
Lack of plugs in room and lighting.
Positive section of review
pretty much everything, we were there for a wedding
Negative section of review
restaurant staff maybe not as welcoming as they could have been
Positive section of review
Really great breakfast good food and great staff
Negative section of review
The bathroom was very dated, the shower absolutely useless it was so old, and the bathroom needed a deep clean.
Positive section of review
The house and its location is perfect
Negative section of review
The flat is almost on the basement level. So the windows are at the ground. The tap in the bathroom is not convenient at all. The water heater in the bathroom is not predictable.
Positive section of review
The room was clean and comfortable
Negative section of review
There was an ants nest in the restaurant and ants were crawling across the tables and chairs. We told the people in the restaurant and they questioned us. Did nothing about it and then the morning there were ants on the table where we were sitting and the bloke picked it up and threw it on the floor. It definitely put me off eating there
Positive section of review
It's a nice place to stay
Negative section of review
There isn't anything I didn't like