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2
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Positive section of review
Real rustic charm, comfortable, peaceful, beautiful surroundings, welcoming host.... Proper country retreat and great location for exploring Yorkshire dales. We hope to visit again.
Negative section of review
The road to the hall is a single lane, but wasn't busy and as long as you are aware its not a problem, this is in the country after all. If anything it added to its rural charm.
Positive section of review
Breakfast was very good, however the restaurant manager (I presume he was the manager) was very rude
Negative section of review
Restaurant manager
Positive section of review
Friendly staff, lovely clean comfortable room and the breakfast was excellent. Great location.
Positive section of review
Location was amazing so unique and beautiful I just wish the service was equally as good.
Negative section of review
Staff seemed to be great but not with me who is Asian. The general service was poor at best I walked past many staff who seemed to have just ignored me no pleasantries. For this location I would have expect 5* service. Reception staff very poor on directions I was just told Coventry is massive the place I was looking for could be anywhere. They could have easily looked on Google for me but no. Service in a Travelodge has been better. I would like to say some of the team had a bad day but it was a culture throughout.
Positive section of review
Spacious room, very comfortable and great food plus a great host.
Negative section of review
There was nothing I didn't like.
Positive section of review
The spa facilities and decor is nice. Breakfast is good.
Negative section of review
Very noisy and more of a party hotel than a guest hotel. Nowhere for residents to go other than room which was pokey and looking at the ac unit. No residents lounge or chill areas. The functions clearly take priority. Music was very loud and went on late. The spa is lovely but children using it like a municipal pool spoiled the ambiance. Not as exclusive as I expected
Positive section of review
Nice and clean and self catering apartment.
Negative section of review
Long walk to train station and city centre in Hereford.
Positive section of review
Well what can I say just perfect 10/10
Positive section of review
It’s in a beautiful location
Negative section of review
The rooms could do with a bit of a revamp, bed was comfortable and room was reasonably clean. We were charged £20 for our breakfast (£10 per person) it definitely wasn’t worth that. We sat for 20 minutes before being offered tea/coffee granted they were very busy.
Positive section of review
It was very central
Negative section of review
The woman was quite rude. The water in the shower didn’t drain and when we went to let the host know she complained and made it obvious she couldn’t be bothered. The room was covered in black mould also a lot of it was painted over. The taps where covered in a thick layer of it and it made me unwell. The room was filthy and genuinely looked like it has never been cleaned. There was human faeces on the walls, bogeys, blood ect. The toilet was dirty. I had come back to my room and the host had been through all of my things and all of my bags.