1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Cleveland Hotel is in an elegant and calm neighborhood near Hyde park. The room was silent, clean and comfy and had a little kitchenette very useful for having breakfast in the morning. You can reach Lancaster Gate and Bayswater Subway stations within a 10 min walk. I would like to return there.
Negative section of review
The day I arrived the room was very cold and it wasn't possible to regulate the heating, I reported it to the reception and they kindly helped me adding an electric heater in the room. It went way better with that.
Positive section of review
Lovely place to stay, very warm welcome upon arrival and checkout Food and table service was great 👍 Excellent night sleep. Shown straight to our table for breakfast at the prearranged time we selected on arrival couldn't be happier.
Positive section of review
The friendliness of the staff Quirky decor and small but lovely room with a great bathroom. Great location Extended happy hour with great cocktails Lovely breakfast
Negative section of review
Nothing
Positive section of review
Central location. Excellent range of TV programmes. Cheese and wine sessions. Super clean and modern rooms. We loved it so much we came back for a second stint.
Negative section of review
Small room. But the amenities make up for it.
Positive section of review
Particularly well equipped studio apartment that was spotlessly clean, in a quiet location with good access to the town centre.
Negative section of review
Nothing
Positive section of review
Location big comfortable bed Food very nice
Negative section of review
Tv not working had to move rooms eventually
Positive section of review
Decor, comfort, layout & location
Negative section of review
Nothing to be honest
Positive section of review
Good choice at breakfast
Negative section of review
Shower was not working
Positive section of review
The reception staff
Negative section of review
Every thing about the room
Positive section of review
Location good
Negative section of review
Very dated