1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are very friendly and they cater for gluten free which is difficult to find sometimes. Great value with breakfast included and has a bar with a social area, pool tables, a lift and in a great location. The staff put us in a room close to the lift as I had my wheelchair with me and are very accommodating. A great base for exploring or if you're there for a night out.
Negative section of review
I found the walls very thin we heard next door snoring, a child 3 doors down crying and shouting past midnight but we did manage to get to sleep so it wasn't an issue.
Newcastle upon Tyne, United Kingdom
Positive section of review
The hotel was in the city centre. The room was very clean and the staff were friendly and helpful. The bed was comfortable. The food was good with a good choice on the menu. The hotel is easy walking distance to the metro, railway station and bus station.
Negative section of review
The first room but was changed no bother
Positive section of review
Quirky decor and lovely Pierre Marco white restaurant to eat in, situated near the shard and borough market and some bars along route. Room also very quiet couldn’t hear the Road outside or people walking past or in other rooms.
Negative section of review
A bit dated and rooms very small, one lift to floors that was small only four people would fit at once, staff in restaurant for breakfast buffet very slow and not keeping food topped up.
Bowness-on-Windermere, United Kingdom
Positive section of review
The room we got was Big with a balcony perfect The staff are amazing Lynne the supervisor ‘ Romanian Lad Jonny was very helpful From
Negative section of review
Nil
Positive section of review
Very friendly staff. So long as you don't mind stairs, accommodation great. Would recommend. Nice ice cream too.
Positive section of review
Location fine. Easy walk to station & town. Benefits of no busy traffic there.
Negative section of review
The design of the sliding glass door. Awful. Can't see any positives there. Embarassing & awkward whether you are close to someone or not. Even if panel can be made opaque, lights on in there too bright for sleepers in the bedroom too. Staff helpful & friendly. Good facilities...pool, coffee shop. Free parking for weekend
Positive section of review
IT’s situation by the main route home from Scotland. Very welcome break.
Negative section of review
NA
Positive section of review
location so close to family we were meeting. Quiet area. Car space.
Negative section of review
everthing was good
Positive section of review
Shower and breakfast
Negative section of review
When i booked there was a note saying that a parking space could not be reserved but on arrival there were at least 5 spaces with names attached saying that the car space was reserved. I then had to find a car park close to the hotel to park. When i asked at reception why there were reserved spaces i was told maybe? they had a blue disabled badge?not good enough.
Bowness-on-Windermere, United Kingdom
Positive section of review
Staff so helpful
Negative section of review
Every thing was great