1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I has the most awesome stay at the Lodge. It is in the most peaceful, picturesque location of Arran. I watched the most beautiful sunrises and full moon over the Holy Isle with just the sound of sea birds. The Lodge is a lovely old building with everything you need. Comfort, cleanliness, peace and quiet, lovely staff, cooking facilities where you can make friends with other residents, beautiful garden and only 5/10 mins walk from a few restaurants. It's really good value for money too.Will definitely stay here again.
Negative section of review
Nothing I didn't like.
Positive section of review
Location was lovely. Staff was amazing. So close to London as well. All the staff was wonderful but Yusuf was particularly great. Comfy bed, clean room, gorgeous grounds, great value for money. Cream tea was epic.
Positive section of review
Great location and private parking available,easy access and everything we needed to know was very well explained be the host.
Positive section of review
It was very clean We arrived in very early off a flight and there was no problem with booking in early , which was great.
Negative section of review
Nothing everything was perfect.
Positive section of review
Comfortable and ideally located for a holiday. Train station only a few hundred metres away. Property was nice and clean.
Negative section of review
Sofas are a little worn. Also, if you are over six foot as I am. Expect to bump your head on the sloping ceiling and dodge the lamp shades.
Positive section of review
Nice little extra things, like breakfast cereal, eye mask and ear plug (helpful with bus stops outside).
Negative section of review
Helpful if there was a lift, but otherwise fine.
Positive section of review
Check in was nice and easy and the host allowed us to check in early which was a huge help!
Negative section of review
The beds were not comfortable and the springs could be felt through.
Positive section of review
The location is very peaceful. Cabins round a lake and surrounded by trees
Negative section of review
We picked a one bedroom and didn’t realise this was an apartment not a lodge. This didn’t affect our stay however.
Newcastle upon Tyne, United Kingdom
Positive section of review
Easy to navigate and clean hotel. Spacious enough. Breakfast was good.
Negative section of review
The bed lining in the cot bed was stained.
Positive section of review
The staff where fantastic and really nice to deal with l.
Negative section of review
Booking.com sold me the breakfast option added to the stay. When I booked I was told the breakfast wasn’t included. I tried to phone booking.com so sort this matter out and my booking reference number and my code both didn’t work. As the AI kept asking me to repeat it. The problem I have is that the money I paid was exactly the same as I would have paid for the breakfast was included. And this was completely overlooked by the staff there. I understand trying to save money but that isn’t the way to do it. The rooms didn’t have AC and the shower was either boiling hot or freezing cold, booking.com let this place down aswel